Administration

About the job

Administration

Medical secretary for the Neurology Service desk

The secretariat of the Neurology Service, attached to the Department of Clinical Neurosciences, is looking for a medical secretary at a rate of activity between 80% - 100%, starting May 1, 2026.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and training.

The Department of Clinical Neurosciences includes the Neurosurgery, Neurology, Neuropsychology and Neurorehabilitation Services, the Leenaards Memory Center, the Neuroscience Research Center, as well as the Spinal Surgery Service. It cares for patients suffering from diseases of the central and peripheral nervous system, from the brain to the muscle.

The Neurology Service, led by Prof. Renaud du Pasquier, cares for patients suffering from central or peripheral nervous system disorders.

It treats multiple pathologies such as strokes, Parkinson's disease, multiple sclerosis, epilepsy, headaches, brain tumors, diseases affecting intellectual functions, and genetic diseases.

Mission

• You play a central role in the management and complete administrative follow-up of patient files, ensuring their quality and compliance
• You are the first point of contact for the service: you welcome, inform, and support patients, their relatives, as well as visitors and collaborators, and manage telephone calls with professionalism, empathy, and a sense of service, respecting CHUV guidelines
• You handle the administrative management of outpatients, applying the procedures and directives of the patient administrative management service (GAP) with precision
• You actively collaborate within the internal flows of the DNC and with the various intersectoral partners of CHUV, promoting effective communication
• You ensure the smooth logistical and office functioning of the service, guaranteeing an optimal working environment for the team.

Profile

• You hold a Federal VET Diploma as a commercial employee and ideally have medical secretary training, with at least 3 years of experience in a similar position
• You have perfect command of French and type with ease and speed
• You demonstrate versatility, good prioritization skills, and rigorous organization
• You are a punctual, smiling, friendly, and respectful collaborator, with excellent interpersonal skills adapted to each interlocutor
• You show empathy, active listening, and availability, and are comfortable with common office tools as well as CHUV-specific tools.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• Top-notch social benefits, 20 days of paternity leave, and 4 months of maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Ms. Amandine Danjou, head of the neurology medical secretariats, phone: 079 556 04 73.

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.