Welcome to the new jobup.ch

Find out more

customer service manager salary in Zurich

Annual average salary

CHF 75 000

52k

131k

How much does a customer service manager earn in Zurich?

  • In Zurich, a full-time customer service manager earns an average gross salary of CHF 75 000 per year.
  • This includes bonuses and the 13th salary.
  • Salaries typically range from CHF 26 300 to CHF 156 660, based on 299 entries.
  • Updated 17 days ago
  • Actual pay may vary based on experience, company size and location.

Support pay transparency, add your salary anonymously.

Salary by age & gender

Salary data is categorised by age and gender, offering insights into salary trends and differences among age groups and genders.

Age & Gender

customer service manager, Zurich

Average salary
Men
Women
Men: 16-25average salary CHF 60 390
Women: 16-25average salary CHF 60 300
Men: 25-35average salary CHF 73 320
Women: 25-35average salary CHF 72 800
Men: 35-45average salary CHF 85 100
Women: 35-45average salary CHF 85 000
Men: 45-55average salary CHF 92 000
Women: 45-55average salary CHF 87 100
Men: 55+average salary CHF 84 804
Women: 55+average salary CHF 76 608
Average salary CHF 75 000

Salary by work experience

The graph shows how the number of years working as a customer service manager relates to income levels.

Individuals starting with no experience in the field can expect to earn an annual salary of CHF 65 000. The graph also shows that the highest expected salary for this profession is CHF 108 706 per year.

Salary by work experience

customer service manager, Zurich

Average salary
0-2 yearsaverage salary CHF 65 000
3-5 yearsaverage salary CHF 72 000
6-8 yearsaverage salary CHF 78 578
9-11 yearsaverage salary CHF 79 500
12-21 yearsaverage salary CHF 84 000
21+ yearsaverage salary CHF 108 706
Average salary CHF 75 000
+67%

salary progression through years of experience

Salary trend

The graph shows how salaries for customer service manager have changed over time.

In 2024-2026, the annual average salary was CHF 74 351. From 2021-2023, the average salary reached its highest at CHF 75 400 per year.

Salary trend

customer service manager, Zurich

Average salary
2018-2020 yearsaverage salary CHF 73 255
2021-2023 yearsaverage salary CHF 75 400
2024-2026 yearsaverage salary CHF 74 351
Average salary CHF 75 000
Add your salary anonymously and get our

Add your salary anonymously and get our free eBook "The Art of Salary Negotiation"

Get free access to salary data and help make salary more transparent and fair

Add salary

Highest-Paying industries

The highest paying industry for a customer service manager is Information technology / Telecom, with an average salary of CHF 103 010 annually. Followed by Machine / System construction and Chemicals / Pharmaceuticals industries. Remember that significant variations between companies within a single industry can exist.

Highest-Paying industries for customer service manager, Zurich

Industry

Average salary

/

Jobs

  1. Information technology / Telecom
    CHF 103 010Set up Job Alert
  2. Machine / System construction
    CHF 91 600Set up Job Alert
  3. Chemicals / Pharmaceuticals
    CHF 86 940Set up Job Alert
  4. Consumer / Luxury goods industry
    CHF 86 830Set up Job Alert
  5. Banking / Financial institutions
    CHF 84 0004 jobs
  6. Commercial operation / Skilled crafts
    CHF 82 000Set up Job Alert
  7. Medical Technology
    CHF 81 650Set up Job Alert
  8. Consulting various
    CHF 81 4804 jobs
  9. Recruitment agency / Staffing
    CHF 77 500Set up Job Alert
  10. Insurance
    CHF 74 8161 job

Salary by cantons for customer service manager

The top two high-paying cantons for customer service manager are Aargau and Appenzell IR. Salaries vary per canton depending on the local job market and industry trends.

ZH

Zurich

customer service manager

CHF 75 000

average salary

Salary by canton

customer service manager

Average salary
Aargau average salary CHF 75 125
Appenzell IR average salary CHF 0
Appenzell AR average salary CHF 0
Bern average salary CHF 71 750
Basel Land average salary CHF 82 000
Basel-Stadt average salary CHF 84 500
Fribourg average salary CHF 84 000
Geneva average salary CHF 77 000
Glarus average salary CHF 0
Grisons average salary CHF 0
Jura average salary CHF 0
Lucerne average salary CHF 71 610
Neuchâtel average salary CHF 93 875
Nidwalden average salary CHF 0
Obwalden average salary CHF 0
St. Gallen average salary CHF 72 000
Schaffhausen average salary CHF 0
Solothurn average salary CHF 72 800
Schwyz average salary CHF 0
Thurgau average salary CHF 80 850
Ticino average salary CHF 60 279
Uri average salary CHF 0
Vaud average salary CHF 80 500
Valais average salary CHF 0
Zug average salary CHF 81 700
Zurich average salary CHF 75 000
Average salary CHF 77 021