Project Manager

Project Manager

We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.

Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.

We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

Project Manager

As our new Project Manager, you will be planning, developing and delivering events and communication programs in the private sector in an international environment, offering the full range of MCI event solutions

Your mission

Leadership & Relationship Management

• Regular and frequent communication with clients to monitor client satisfaction
• Planning of operational roles within their event / project teams
• Maintaining good internal communication within the event / project teams
• Maintaining enthusiasm and professional standards within their event / project teams
• When appropriate, proposing the full range of MCI event services to current and potential clients
• Representing MCI and participating at selected industry events, exhibitions, social events
• Providing support to other parts of the SBU and other SBU’s, as required, in the interest of MCI

Project Management

• For each event, implements, and evaluates organization and staffing to effectively accomplish the goals and objectives of the client; manages professional/technical and support staff on both a professional and administrative basis.
• Managing the project during the preparation phase of a project and on-site, leads the project.
• Creative Design – follow up on contents creation design, storytelling, content creation, the flow and the creative technical production.
• Day to Day project management including all the MCI operational tools properly (TimeTracking, Success Factor, Health & Safety tools “ESST”, etc.)
• Building, maintaining and continual development of relationships with suppliers, negotiating best prices and deals, setting up credit agreements, raising purchase orders, attending supplier visits to MCI where appropriate.
• Regular reporting on project operational progress to the client
• Responsible for the logistics part (retroplanning, timeline, operational planning, quality, budget, resources)
• Provide support on Corporate offer with the Account Manager/Account Director if possible to be part of the project from the beginning.
• Cross selling (MCI, Ovation, Dorier, etc.)
• Participating in event debriefings, gather client feedback and market intelligence
• Reporting to the Project Director (or Director Events) or Account Manager/Account Director regarding project and event objectives, budgets, resource planning
• Managing confirmed projects from A to Z
• Hands-on management of projects attributed to them, including planning, budgeting, quality of work, client relationship, etc.

Financial Management

• Proper reconciliation (operational, financial) of all projects handled by their event / project teams
• Manage cash flow, payment terms, cancellation, added value and savings
• Ensuring the profitability of the events and projects organized, managing and verifying all income and expenditure

Administration and IT

• Articulate the business case and added value of MCI-owned tools and systems to external stakeholders
• Assess and match relevant information systems to better meet stakeholders needs
• Provide hands-on training to technology tools users, such as TimeTracking, Success Factor, MS Office
• Recommend adjustment changes to systems, forms, documents, procedures, policies, etc. that will increase effectiveness of the project(s)
• Use MCI systems (e. g.TimeTracking, SuccessFactor,…) at super-user level capability

The Project Manager reports primarily to the Project Director or Events Director in charge of the SBU, and also she / he reports to some extent to an Account Manager/Account Director on specific projects.

Your profil

• A minimum of 5 years’ experience in the meetings industry demonstrating consistent progression in roles and responsibilities
• Fluency in French and English, additional languages strongly desired (German; Italian)
• Experience in planning, developing and delivering events and communication programs in the private sector in an international environment
• A proven track record of managing and motivating teams and delivering small- and large-scale projects in a service environment
• Travelling on-site inspections and accompanying events as required
• In possession of a driving license
• Leadership skills
• Good written and verbal communication
• Ability to make decisions and to prioritize tasks, and to remain calm under stress
• Problem solving skills
• Ability to work both autonomously and as part of a team
• Experience with management and operating of budgets / financial control
• Professional education in Event Management, Hotel Management, Tourism or another relevant domain
• Responsible
• Excellent personal presentation
• Good knowledge of computerized systems including word processing, spreadsheets, presentation packages and databases, preferably Word, Excel & Power Point.

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!