Duty Officer AOG Desk (100%, all genders)

Duty Officer AOG Desk (100%, all genders)

The AOG Desk of SWISS International Air Lines is accountable for the end-to-end Material Supply Chain in the event of an “Aircraft on Ground” situation due to technical reasons, covering the entire SWISS & Edelweiss Fleet – worldwide on a 24/7 basis.

Starting date: As soon as possible / Upon Agreement

You may apply in English or German.

Facts

Location

Zurich

Employment level

Direct entry

Function

Aircraft / Industrial Engineering, Logistics / Materials Management

Working time

Full time

Salary

CLA

Publishing date

05-24-2024

Application deadline

06-14-2024

The AOG Desk manages this end-to-end process under the directional boundary of justified unplanned technical demands, meaning no legal operation due to technical restrictions as well as no dispatch under operational restriction measures.

• Decision making towards most suitable and economic solution (e.g. Purchasing, Loan, Exchange)
• Sourcing and supply of urgently needed aircraft spare parts
• Negotiation of terms and conditions allowing for immediate availability
• Coordinating best mode of transport with the assigned freight forwarder
• Expediting delivery of parts to required point of usage
• Tracking and tracing of specific shipments worldwide
• Close coordination of cases with Maintenance
• Communication with suppliers and internal stakeholder
• Settlement and closing of AOG cases
• Follow-up administration of complex AOG cases
• Back-Office Administrative tasks

Connor Bradley

Human Resources

Swiss International Air Lines AG

Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Diversity programmes, Paid maternity and paternity leave

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

• Technical and / or commercial education
• 2 -5 years’ experience in logistics and / or procurement, preferably in an aviation environment
• Willingness for shift-work (24/7/365; Early-, Late-, Night-Shift rotations)
• Fluent in English (spoken and written, any other language is an advantage)
• Good IT Know-How (MS Office), AMOS knowledge is an advantage
• Negotiation skills and ability to make quick decisions
• Able to work and take decisions independently
• Effective written and verbal communication skills
• Ability to handle complex tasks and work under pressure
• Excellent problem solving and prioritizing skills
• Team player

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com

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