17 October 2018
Late response under the pretext of a commitment already made, but new announcement one month later.
21 February 2020
Good conditions/poor management of personnel drift
What works well?
Working conditions (salary etc). Collaboration with the sales team, which is separate from the after-sales service and reception. In other branches, there are opportunities for development and training both internally and externally. The rates applied to staff (repairs, bodywork, purchase)
What could be improved?
Unqualified staff, 2 out of 3 receptionists could not speak French correctly. Poor management leading to behavioural drifts. Shouting and insults in the middle of the showroom were a daily occurrence.
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