The overall organization is flawed and significantly complicates day-to-day work. The lack of communication and clear guidelines leads to constant disorganization and inconsistent situations.
Management lacks structure, support, and recognition for employees. There is no genuine self-reflection on the part of senior leadership, which hinders any improvement.
The very “family-like” atmosphere prevents situations from being handled in a neutral and professional manner, which can create a sense of injustice.
Furthermore, no training is provided for new employees, who must fend for themselves from the moment they arrive. This situation is all the more problematic given that certain tools and software are not fully mastered internally, even by managers.
Added to this is intense pressure stemming from constantly urgent requests and priorities, coupled with the expectation of constant availability on all matters, making it difficult to sustain the current work organization.