Solution Delivery Manager (1 year contract)

Solutions Delivery

· Overall Technical Lead / Delivery Manager on Payment related projects

· Work closely with business stakeholder, manage and collaborate / communicate with different IT teams (local and group levels) for the delivery of projects

· Prepare and review technical documentation on behalf of IT organization

· Work with IT technical team leads to manage and engage the vendors to build, integrate and deliver high-quality Technology Solutions.

· Work together with a group of application specialists and consultants in order to perform application analysis, design, development and quality assurance activities of all IT projects assigned in agreed baseline estimate

· Review and approve relevant design documents and system integration for IT solutions involving applications from different platforms to ensure end-to-end system integration across platforms

· Review test scope, test approach, and test strategies related to Data Management

· Coordinate with Release Management to plan service introduction and execute transition of the Business Integration Project Release

· Provide approval on major process compliance documents to ensure they meet governance and compliance standards

· Monitor daily operations to ensure application solutions meet AXA's policies, standards and quality requirement.

Solution Architecture

· Working with different IT technical team leads to monitor and ensure the team deliver solutions aligned with Solution Architecture and Enterprise Architecture Governance.

Release Management

· Review and sign off systems and project delivery to ensure they meet governance policy and customer requirements.

· Deliver proper production support and ensure that production handover materials are aptly prepared.

Incident & Problem Management

· Assist the Support & Maintenance team if necessary and communicate with stakeholders to ensure successful resolution.

· Monitor and ensure there are proper resources engaged in the resolution process.

Risk Management and Business Contingency

· Support and provide inputs to develop and implement a risk-mitigation action plan based on the project risk assessment.

Your Profile

• Support and provide inputs to implement the business contingency solution and lead the team to take prompt actions during incidents and crises to ensure business continuity.

· Bachelor degree in IT, computer science or a related discipline is preferred

· Strong analytical capability and problem-solving skills

· Over 7 years of full life-cycle experience in the analysis, architecture, design documentation and 3 years as Technical Lead or Delivery Lead role

· Strong knowledge of Insurance Domain

· Strong knowledge of Docker, Kubernetes, OpenShift, CI/CD

· Strong knowledge of API related technology

· Good understanding of Azure cloud, especially for data related services

· Good understanding of AS/400 (RPG) would be a plus

· Good knowledge on Payment related system or integrations on the market, and understand the industry terminologies (e.g. online banking transfer, FPS, JETCO, etc)

· Excellent soft-skill and communication skill for the collaboration with different business and IT teams

· Competent delivering results through ownership & drive

· Proven ability to lead, motivate and develop a team

· The ability to think creatively and ensure services meets stakeholder needs and are fit for purpose.

· Demonstrated ability to create strong working relationships with others

· Fluent in Cantonese, English and MandarinAbout AXA

We always start with our customers

As one of the largest global insurers, our purpose is to act for human progress by protecting what matters.

Protection has always been at the core of our business, helping individuals, businesses and societies to thrive. And AXA has always been a leader, an innovator, an entrepreneurial company, fostering progress in all its dimensions. Our purpose also links back to the Group's roots. From the outset, AXA has been committed to acting as a force for collective good. From solidarity-based actions with AXA Hearts In Action to work on prevention issues with the AXA Research Fund and the fight against climate change, AXA has always been attentive to its social environment and embraced its responsibility as an insurer: responsibility for taking action upstream in order to better understand risks, with one goal in mind: to ensure better protection.About the Entity

What We Offer

ABOUT AXA HONG KONG AND MACAU

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 54 markets and serving 105 million customers worldwide.

As one of the most diversified insurers offering integrated solutions across Life, Health and General Insurance, our goal is to be the insurance and holistic wellness partner to the individuals, businesses and community we serve.

At the core of our service commitment is continuous product innovation and customer experience enrichment, which is achieved through actively listening to our customers and leveraging technology and digital transformation.

We embrace our responsibility to be a force for good to create shared value for our community. We are proud to be the first insurer in Hong Kong and Macau to address the important need of mental health through different products and services. For example, the Mind Charger function on our holistic wellness platform “AXA BetterMe”, which is available via our mobile app Emma by AXA, is open to not just our customers, but the community at large. We will continue to foster social progress through our product offerings and community investment to support the sustainable development of Hong Kong and Macau.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

We offer excellent career prospects and attractive remuneration package to the right candidates.