Project Support Associate (PSA)

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

We are looking for a Project Support Associate onsite in Allschwil.

Act, Make Connections and Get Results for our customers and their patients.

The Support Associate is a key member of our Project Management team and provides important support which enables unparalleled service to our clients. This role partners with customers to supervise the daily progress of client project results and plays a key role in documentation, budget management and ensuring an excellent customer experience. The PSA role supports the PM client portfolio to ensure successful completion and supply maintenance over the life cycle of each project.

Key Responsibilities:

• Partners with the Client and the internal team to help support the success of a study in any way possible. This may include meetings either at Thermo Fisher Scientific sites or at the client’s premises
• Assists in setting up and maintaining study filing systems and maintains accurate records for all work undertaken, working with appropriate quality management systems
• Collaborates with the Project Manager to ensure that Fisher Clinical activities come together on time to meet the customer and study requirements
• Coordination and communication of all relevant activities, both internal and external to ensure that all services and products are ready for the start of the study or as the need by the customer
• Gets results through the use of appropriate project planning tools to communicate achievements and critical path activities and responsibilities
• Creates and/ or supports the creation of operational documentation using internal systems including but not limited to GMP operational documentation. Build bill of materials and coordinate creation and review of billing packages.
• Provides back-up support to the Project Team
• Collects all information on a study design including; accurate label texts, coordination of primary and secondary packaging material and tools, coordination of label translation, producing all batch documentation for operations and check of documentation, coordination of shipments through the logistics department, and writing Distribution orders and GMP instructions
• Applies GXP in all areas of responsibility

Project Management

• General understanding of project plans and timeline management with a proven track record for task delivery to enable the achievement of goals
• Knowledge of general inventory and billing principles, good documentation practices, and report generation
• Identifies and raises project challenges and collaborates with team members or management to resolve issues
• Provides back-up to more senior Project Managers in planning and coordinating functional team activities, timelines and results for each project.

Client Relationship Management

• Maintains a general understanding of Thermo Fisher's solutions portfolio and strategy within the industry
• Partners with colleagues on special projects, reports and meeting preparation including generation of meeting agenda and minutes, scenario planning, timeline monitoring and system management

Technical Knowledge

• Performs basic data analysis functions with assistance from senior team members as needed to ensure successful results and customer happiness
• Records and supervises project data efficiently in different systems and maintain accountability for data accuracy, reporting and timeliness

Project Management Leadership

• Seeks mentorship and guidance to drive development and further strengthen project management skills
• Communicates information on time, understands boundaries, respects differences and addresses challenging situations appropriately

Key Requirements:

• Education: Bachelor's degree or equivalent
• Years of Experience: 2+ years of relevant client-facing work experience

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Agency note!

Please note that we are not interested in commercial placement offers from personnel service providers.  If you decide to send us unsolicited application documents or to upload them, they will not be considered and will be deleted in accordance with our data protection guidelines.