Published: 28 March 2024
Solothurn
80% – 100%
Permanent position
Ypsomed AG
Job ads found online
To strengthen our marketing & sales division, we are looking for an experienced person at the Solothurn location as
Location: Solothurn | Hybrid
Support us in the production and development of cutting-edge medical technology solutions that enable people around the world to self-manage diabetes and other chronic diseases.
[Responsible for global customer related knowledge management process, including knowledge generation and distribution, Identify weaknesses in the existing knowledge base and fixing them, Facilitate and manage collaborative knowledge generation across global subsidiaries, headquarter, partners and other stakeholders in a digital and complex environment, Maintain and develop the global knowledge base within a knowledge management software, Responsibility for diversifying knowledge into target group appropriate content, Develop and update customer service training plans for internal and external customer service agents, Train different stakeholders on customer service and product related knowledge]
[Education in Business, Communication or related fields, alternatively diabetes related education, Fluent in written and spoken English, Minimum of 2 years of working experience (preferably within MedTech or diabetes related environment), Good understanding of business software (ideally experience with knowledge management software), Strong communication and educational skills with good attention to details, Good networking, influencing and collaboration skills]
More than 2,000 employees worldwide develop and produce injection and infusion systems for self-medication with the Ypsomed Group. We are a successful, rapidly growing, family-owned company headquartered in Burgdorf (CH) with various production sites and subsidiaries around the world. With our market-leading products and solutions, we enable people all over the globe to self-treatment. Despite chronic diseases such as diabetes, obesity, or certain types of cancer, they are provided with the greatest possible quality of life.
Alain Rusconi
Human Resources Expert Recruiting
+41 (0) 34 424 28 64
Solothurn
Solothurn