Senior Sales Advisor, Fine Watches & Jewellery

Retail Experts

Retail Experts


Key information

  • Publication date:

    15 April 2024
  • Workload:

  • Contract type:

    Permanent position
  • Language:

    English (Fluent), French (Fluent)
  • Place of work:


For our Client's high-end Flagship store in Geneva (Rue du Rhône),
we are currently looking for a highly skilled and motivated multilingual Sales Advisor with a track record in Luxury Retail Sales (ideally in Watches & Jewellery from Geneva).




You will work with the store team acting as brand ambassador, while
always ensuring an exceptional customer service level both in and outside of
the store environment. Here are the important aspects of the job:


  • Meet individual and store sales targets while constantly identifying
    opportunities to gain new clients and increase sales
  • Advise clients across the product categories, constantly introducing
    add-on sales with the goal of maximizing sales potential, units sold per
    transaction, and the basket value of each transaction 
  • Incorporate strong product knowledge and storytelling in the sales
  • Engage with clients to develop long-term relationships, leveraging
    different clientelling tools, in order to foster brand loyalty
  • Capture all relevant customer information for entry in database, promote
    events through email, phone, and personalized notes and develop a client book
  • Greet, serve and advise customers giving the highest standard of
    customer service at all time
  • Maintain in-depth knowledge of all product ranges, focusing on the
    features / benefits of each collection
  • Understand the competitive strengths and weaknesses that differentiates
    the brand products in competitive selling situations
  • Adhere to the visual merchandising guidelines and ensure full compliance
    with the brand in-store display standards
  • Assist management with the implementation and adherence to guidelines,
    security and operational procedures
  • Execute daily administrative tasks and support the inventory process
  • Effectively manage possible customer complaints by liaising with the
    line-manager when necessary
  • Be familiar with selling systems, cash, credit and exchange procedures
    while following the company's policies and procedures



For this position based in one of the most iconic shopping locations in Switzerland, we are seeking a seasoned, results-oriented
luxury Retail Sales professional willing to embrace
this role for the long run. The following criteria are important for the job:


  • Natural talent for networking and client relationship building
  • Creative in finding new business opportunities
  • Luxury product sales experience is central, as well as a solid luxury watch/jewellery experience
  • Fluency in English and French is required, while fluency in other languages could represent a serious asset
  • Professional presentation, excellent interpersonal skills; able to
    communicate effectively both verbally and in writing  
  • A Team player with pro-active attitude and excellent problem solving
  • Responsible, dependable, punctual and flexible

If you are seeking a new luxury sales challenge in the Watch & Jewellery sector in Geneva, we can't wait to
hearing from you.



  • Retail Experts