Team Assistant with Focus on Conversation Quality (m/f/d) 60-100%
Profi Office GmbH
Wohlen
Key information
- Publication date:11 October 2025
- Workload:60 – 100%
- Contract type:Permanent position
- Place of work:Wohlen
Job summary
Join Profi Office, a family-run company with 35+ years in customer dialogue. Be part of an exciting opportunity in a dynamic work environment.
Tasks
- Support administration and handle organizational tasks effectively.
- Monitor and analyze employee conversations for quality improvement.
- Assist in training and coaching sessions for team development.
Skills
- Experience in administration or similar roles is preferred.
- Strong communication and teamwork abilities are essential.
- Motivational skills to encourage and support your team.
Is this helpful?
Team Assistant with Focus on Conversation Quality (m/f/d) 60-100%
Wohlen (AG),
Switzerland
We are Profi Office - a family-owned company with over 35 years of experience in customer dialogue. With heart, mind, and Swissness, we shape customer contacts daily - personally, efficiently, and with genuine enthusiasm.
Due to current growth and to strengthen our "Telesales" team in Wohlen AG, we are looking for a new colleague as "Team Assistant with Focus on Conversation Quality".
You support the administration area and take on organizational tasks.
Our offer:
Monitoring and analysis of employee conversations
Preparation and conduct of feedback discussions
Participation in training and coaching
Documentation and reporting of quality metrics
SUPPORTER
MOTIVATOR
TEAM PLAYER
Take the
next step!
Become part of a cool team that works with you together in an open culture
Your supervisors meet you at eye level and do not act as "bosses"
Challenging and interesting tasks in a constantly evolving environment
