Chief Commercial Officer (80 – 100%)

About the job

Chief Commercial Officer (80 – 100%)

Shape the future of healthcare with us.

At CISTEC, we develop and operate KISIM, one of the leading clinical information systems in Switzerland. Our product supports medical professionals, nursing staff, and specialists in everyday clinical practice – from regional hospitals to university hospitals, from psychiatry to rehabilitation. What drives us is the conviction that good software relieves people and improves patient care.

Grow with us.

Since our beginnings with two employees, we have developed into a market-leading IT company with over 250 dedicated professionals – and we continue to grow. With us, competence, team spirit, and passion come together. If you want to be part of a success story that shapes the Swiss healthcare system daily, then you are exactly right with us.

Innovative together. For more time with people.

As CCO, you bear overall responsibility for all commercial activities of CISTEC AG. You manage Sales, Marketing, Account Management, Service Desk, Support, and Customer Success and ensure that revenue, market position, and customer satisfaction grow sustainably. You shape the commercial strategy, create clear structures, and further develop the customer experience along the entire lifecycle.

Your tasks

• Responsibility for customer contracts, key account management, tenders, and go-to-market strategy.
• Building and maintaining strategic customer relationships as well as contract negotiations at the C-level.
• Market analysis and definition of market access strategies.
• Management of customer events, corporate branding, and offer processes.
• Leading internal and external communication (website, social media, internal events).
• Ensuring a consistent brand and communication strategy.
• Building and maintaining cooperations with industry, startups, academic partners, politics, and technology providers.
• Responsibility for external support, business continuity, disaster recovery, and operation of customer products.
• Close collaboration with CEO, CPO, and CTO to coordinate product, service, and market development.

The position has decision-making authority in all commercial and sales matters and leadership responsibility for sales, marketing, and partnership teams. The CCO is part of the management team and reports to the CEO.

Your profile

• 10+ years of successful leadership experience, several years of experience in the digital health product sector, good understanding of the Swiss KIS market.
• 5+ years of experience in hospitals and in the IT/technology industry.
• Leadership experience across multiple hierarchical levels.
• Completed studies in medicine, computer science, or a similar field.
• Strong strategic and analytical skills.
• Entrepreneurial thinking, decisiveness, and leadership qualities.
• Very high self-motivation, energy, and resilience.
• Fluent in German & English, French is an advantage.

We offer you

Meaningful work with impact: You work on exciting projects at the interface of AI and healthcare – in an interdisciplinary team that creates real added value.

Innovative environment: Together we develop pioneering solutions that sustainably improve clinical everyday life – with tangible impact for health professionals.

Flexible working: Part-time work, flexible working hours, and home office are a matter of course. After the probation period, you can work remotely up to four days a week.

Learning and innovation culture: We actively promote your further education and support you in attending professional conferences and trade fairs. Flat hierarchies and an open, agile team environment create space for personal and professional development.

Attractive benefits: Enjoy 5 weeks of vacation per year. Unpaid leave is possible by arrangement.

Shared experiences: We celebrate successes together – at lunch barbecues, on snow days, or at our team and company events.

Application

Please send your complete application documents by e-mail to: moc.cetsic@gnubreweb

Note for recruiters and headhunters:

We kindly ask you not to send us applications from headhunters or recruitment agencies. Thank you for your understanding.

Diversity and inclusion:

CISTEC stands for equal opportunities and diversity. We welcome applications from all people regardless of personal characteristics or backgrounds.