AXA Versicherungen AG

ZÜRICH

Senior Specialist Legal Service with Focus on Road Traffic & Criminal Law (all genders)

  • 09 July 2026
  • 100%
  • ZÜRICH

Job summary

Join AXA-ARAG in Zürich-City to shape your future together! Experience a supportive environment with flexible working options.

Tasks

  • Handle legal cases for private and corporate clients, mainly in mobility.
  • Utilize smart AI tools for efficient case management and focus.
  • Conduct negotiations with various parties, ensuring client satisfaction.

Skills

  • Bachelor's in Business Law or similar from a Swiss university.
  • Strong communication skills to convey complex issues empathetically.
  • Excellent negotiation skills to achieve favorable outcomes.

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About the job

80 – 100 % Zurich City / Smart Working Shape your future – together with us! AXA-ARAG, as one of the leading legal protection insurers in Switzerland, is growing and developing rapidly. Our legal service with around 200 employees is represented at three locations in Switzerland and resolves over 100,000 legal matters of our customers every year. Our top priority is to continuously improve the customer experience at a high level by exploring new paths, thinking creatively, and transforming through digital change. Our culture is characterised by openness, flexibility, and appreciation. Your input always counts with us. We offer you modern working models and space for your individual development. Do you like taking responsibility and want to play a key role in your team? Would you like to support customers with their legal challenges, explore innovative paths, and grow with digital transformation? – Then you are the person with the right mindset we are looking for! What awaits you Independent case handling: You handle legal cases from private and corporate clients, especially in the field of mobility. Your advice is mainly provided by telephone Use of AI: Smart AI tools are available to you in your daily work so that you can work efficiently and focus on the essentials Legal advice with a modern twist: You analyse various facts and solve problems straightforwardly, pragmatically, and in the interest of the customers Negotiations: You conduct oral and written negotiations with insured persons, opposing parties, lawyers, and authorities What you bring You have a BSc in Business Law or a comparable degree from a Swiss university Practical professional experience in the field of road traffic and criminal law is an advantage You are strong in communication and can convey complex matters understandably and empathetically. In addition, you have unbeatable negotiation skills. Foreign languages (Italian/French) are an advantage Customer satisfaction is important to you, and you are committed to fulfilling their concerns as best as possible At the same time, you bring an economic basic understanding and know how to weigh costs and benefits in case handling and interpret case-relevant figures Hours of file study are not your style – you work efficiently, solution-oriented, and pragmatically You remain calm even in hectic times You are IT-savvy and open to integrating AI tools into your daily work What we offer We are convinced: satisfied employees deliver the best performance. Therefore, we invest in benefits that offer tangible advantages – beyond the usual. Flexibility and freedom: Smart Working (flexible working model) Annual working hours, 5 weeks holiday (6 weeks from age 50), holiday gift 2 weeks every 5 years, holiday purchase up to 10 additional days/year Job and family: family-friendly meeting times, 22 weeks maternity leave, 8 weeks leave for the other parent, childcare subsidies, company family allowances, days off for caring for relatives and in challenging personal situations Pension and insurance: attractive pension fund with extensive supplementary benefits including optional savings plans, up to 30% discount on insurance products Flexible benefits: AXA Shareplan (employee participation), CHF 500 annually on the Swibeco benefits platform, discounted lunch catering or lunch card, Smart Working allowance CHF 200 per year Mobility: reimbursement for half-fare travelcard, Reka-Pay up to CHF 1,000 per year (20% discount), fleet discount, free e-charging station, AXA loan bicycles Healthy balance in everyday work: free check-ups, annual health weeks, diverse exercise offers (online/offline), massage offers, relaxation rooms, employee care, online health portal, various seminars/events on health prevention & mental health Development: 3 days individual learning time, free coaching, wide range of learning & development opportunities, financial support for further education, promotion of internal mobility, talent development offers, seminars for employees 55+ (AXA Horizon), engagement in communities on various topics, participation in innovation projects (Innoday, AXA Hackathon, UnConference), 2 days time for voluntary work (environment & social) Your future workplace Ernst-Nobs-Platz 7 - Google Maps Apply now! Do you have questions or further concerns? Bernhard Müller, bernhard.mueller@axa.ch is happy to assist you by email. More information about the application process can be found here. Diversity and inclusion are important to us at AXA Openness, respect, and appreciation of differences and similarities are essential features of collaboration at AXA Switzerland. We want to promote equal opportunities and also remove barriers in the application process. If you need support or individual adjustments due to disabilities, neurodivergences and/or health restrictions, you can contact the recruiting team at hr.recruitinggd@axa.ch at any time. Learn more About AXA At AXA, we believe that everyone has the potential to actively shape the future. Our goal is to create a dynamic, supportive, and progressive working environment that inspires, encourages, and promotes you. With a culture characterised by collaboration at eye level, trust, and diversity. With our modern working conditions, we want to consider the needs of our employees and give you the space to develop your strengths, take responsibility, and engage in the team for new ideas. This way, you can develop personally and shape the world of tomorrow with us – by protecting what really matters. Would you like to learn more about AXA as an employer and delve deeper into our working world? Then you are exactly right on our career page! Video We look forward to your application! For administrative and data protection reasons, only complete application dossiers (CV, certificates, references, etc.) uploaded via the online application link will be considered. We cannot consider applications through recruitment agencies for this position.

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