Création Baumann is a Swiss family business with over 135 years of history. Join a dynamic team in a supportive work environment that fosters creativity and innovation.
Tasks
- Lead and manage the Customer Service team in Switzerland.
- Optimize processes and coordinate tasks within the department.
- Assist with complex customer inquiries and complaints resolution.
Skills
- Commercial diploma (EFZ) or equivalent with leadership experience.
- Strong customer orientation with prioritization skills.
- Proficient in MS Office; French language skills required.
