Front Office Agent (m/f/d)
The Chedi Andermatt *****
Andermatt
Key information
- Publication date:16 October 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Andermatt
Job summary
Join a luxury hotel team dedicated to guest satisfaction. Enjoy a vibrant work environment with great benefits.
Tasks
- Meet & Greet arriving guests and support them throughout their stay.
- Accompany guests to their rooms upon arrival and perform rooming.
- Collaborate with concierge and other departments to fulfill guest wishes.
Skills
- Experience at the reception in luxury hotels preferred.
- Fluent in German and English; other languages are a plus.
- Friendly, motivated, and organized with strong team skills.
Is this helpful?
- "Meet & Greet" arriving guests as well as their care throughout the entire stay
- Accompanying guests to their rooms upon arrival and conducting the "rooming"
- Ensuring and recording special guest preferences according to information in the PMS
- Implementing guest requests in cooperation with Concierge, Housekeeping, Reservations, and all other departments within and outside the Rooms Division
- Receiving and forwarding guest correspondence such as emails and mail
Your profile
- Ideally already gained experience at the reception in luxury hotels
- Good language skills in German and English, both spoken and written; additional foreign languages are an advantage
- Friendly, open, motivated, and accommodating personality
- Organizational talent, service-oriented as well as a team player and resilient
- Willingness to work shifts and weekends
Our benefits
- Workplace in a region with very good quality of life and high recreational value
- Various discounts in the Andermatt region
- Attractive accommodation conditions in Swiss Deluxe Hotels & Orascom Hotels
- 50% discount in our F&B outlets as well as family & friends rates
- Internal German courses
- Up to 50% financial support for further training and language courses
- Provided and free cleaned work clothing
