Annual Internship eOperations Support (80-100%, all genders)
Swiss International Air Lines AG
Zürich-Airport
Key information
- Publication date:04 November 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Zürich-Airport
Job summary
Join SWISS to experience flight operations firsthand! Enjoy a dynamic work environment and great benefits.
Tasks
- Support crew members with electronic tool queries and issues.
- Diagnose and resolve hardware/software problems effectively.
- Help update documentation and ensure smooth operations.
Skills
- Completion of higher education or vocational training required.
- Strong customer service and problem-solving skills needed.
- Proficiency in English and German; French is a plus.
Is this helpful?
Do you want to experience SWISS flight operations up close and help get aircraft and crews into the air on time and well prepared?
Start date: August 1, 2026
Do you want to experience SWISS flight operations up close and help get aircraft and crews into the air on time and well prepared?
Start date: August 1, 2026
Tasks
At our desk in the Operations Center, you will advise our crews on questions regarding the electronic tools that SWISS provides to its crews as work devices. You diagnose problems on site and help ensure smooth operation of the devices and applications.
- Advice and support for crew members with any problems that arise
- Receiving and processing hardware and software issues and initiating corrections or escalation procedures
- Creating the required documentation
- Ensuring trouble-free operation, possibly solving operational problems in cooperation with internal and external service partners
- Supporting the further development of devices and applications
- Assisting with updating the onboard documentation in the aircraft
Inspiring environment
Become a part of SWISS
Our common goal is to make every customer's flight a real flight experience. To do this, we go the extra mile - always, at every step of the process, worldwide. Become part of our fascinating world where a job becomes a lifelong adventure.
Benefits
Discounted parking or public transport
Corporate health management
25 days vacation
Travel discounts
Employee events and networking meetings
Location-independent work (e.g., home office)
Flexible working hours, part-time models
Discounts
Diversity programs
Discounted parking or public transport, corporate health management, 25 days vacation, travel discounts, employee events and networking meetings, location-independent work (e.g., home office), flexible working hours, part-time models, discounts, diversity programs
Requirements
- Desired workload: A 100% workload is preferred for this position
- Basic education / schools: High school graduate or graduate of a technical, commercial or business school or 3-year apprenticeship (EFZ)
- Knowledge of tablets and applications (Apple and Microsoft) as well as ideally experience in troubleshooting and problem resolution
- Flair for new technologies and IT trends
- Friendliness, strong customer orientation, empathy and patience even in hectic situations
- Ability to explain technical contexts simply and understandably
- Enjoy solving problems
- Ability to independently acquire technical knowledge
- Good German and English skills, French skills are an advantage
- Driver's license category B
- Impeccable reputation for issuing an airport ID
For further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Contact
Company
About Swiss International Air Lines AG
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