Customer Service Technician 80-100%
Gilgen Door Systems AG
Trimmis
Key information
- Publication date:19 December 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Trimmis
Job summary
Join Gilgen Door Systems as a Customer Service Technician in Graubünden. Be part of a leading company known for innovative door solutions and excellent customer service.
Tasks
- Perform maintenance on automatic door systems, enhancing customer satisfaction.
- Support the installation team during peak times and on-call duties.
- Grow your skills through our Gilgen Academy and potential to advance.
Skills
- Completed vocational training in automation, electrical, or mechanical fields.
- Experience in service environments and eager to learn about door systems.
- Reliable, independent, and fluent in German, thriving in dynamic settings.
Is this helpful?
Countless long-standing customers appreciate our customer service for its quick readiness and flexibility. This makes us – alongside our innovative door and gate systems – the market leader in Switzerland and a global success company.
Become part of our team as
Customer Service Technician 80-100%
in Graubünden
Are you looking for an independent and varied activity with intensive customer contact? Do you want to further expand your knowledge? Then you are exactly right with us. In this exciting position, you will not only expand your technical skills but also have the opportunity to develop into a chief technician. Through our internal Gilgen Academy, you will be thoroughly introduced to our products and continuously trained and further educated.
Your area of responsibility - your impact
- You carry out periodic maintenance work on automatic door and gate systems as well as other repairs, supplementary work, and renovations, thereby making an important contribution to customer satisfaction
- Furthermore, you take on on-call duty and support the assembly team during bottlenecks
What you bring with you
- Successfully completed basic vocational training in the fields of automation, electrical, mechanics (vehicle, agriculture, industrial mechanic) or similar, with a strong connection to mechanics or electrical engineering
- You are familiar with the customs in the service environment from your own experience
- You are interested in learning how automatic doors and gates work
- You have a category B driving license and live in the deployment region
- You master the German language, are independent, reliable, and conscientious, and feel comfortable in a lively environment
Your advantage
a modern industrial company with flexible working models and a partnership culture, own company vehicle, job-related further training, outstanding pension fund, and development prospects with our Gilgen Academy.
Gilgen Door Systems AG | 7203 Trimmis | gilgendoorsystems.com
Interested? Then we look forward to your online application.
Questions? Daniel Bleuer, HR Business Partner, +41 31 734 41 11 and Marc Alt, Head of Customer Service East, +41 81 300 12 49, will be happy to answer them for you.
Questions? Daniel Bleuer, HR Business Partner, +41 31 734 41 11 and Marc Alt, Head of Customer Service East, +41 81 300 12 49, will be happy to answer them for you.
