GUEST & RESERVATION AGENT FRONT OFFICE (M/W/D) - because a perfect stay starts with you
Hotel Hermitage Luzern AG
Luzern
Key information
- Publication date:30 July 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Luzern
Job summary
Join a dynamic team at HERMITAGE where good vibes thrive! Enjoy a professional, open-door atmosphere.
Tasks
- Contribute your ideas actively in a supportive environment.
- Provide excellent guest service with a positive attitude.
- Utilize various software programs effectively.
Skills
- Experience in Front Office, fluent in German and English.
- Strong customer service orientation and communication skills.
- Team player with a polished appearance and positive demeanor.
Is this helpful?
80-100% from mid-August 2025
What you can look forward to
- Dynamic team where you can actively contribute your ideas
- Professional ease and open door mindset
- Bonuses for referring new employees
- Parking available
- 25% discount in all F&B outlets for up to 6 people
- One overnight stay including breakfast as our guest after the probation period
- Family & Friends rate for overnight stays
- Free use of the gym, tennis facilities, SUPs, kayak, bicycles, pedalo, e-bikes
- Internal and external training opportunities
- Goods acquisition at purchase price
- Additional day off on your birthday – just celebrate!
- Great team events
- Special conditions for excursions
- Up to 50% discount on staff deals from Hotelleriesuisse
- Positive attitude, passion, and commitment
- First professional experience at the front office
- Very good German and English skills
- French or other languages desired
- Technical affinity in using various software programs
- Team player and team spirit
- Well-groomed appearance and positive demeanor
- Good manners and cultivated presence
- Strong guest and service orientation
- Communication skills and enjoyment of guest contact
Are you interested? We look forward to your online application including your resume and work references. Welcome to HERMITAGE «where good vibes make people happy»
