Front Desk Assistant Manager
Dolder Hotel AG ***** Zürich
Zürich
Key information
- Publication date:01 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Zürich
Job summary
Join our dynamic team leading the Front Office department! Experience a supportive work environment with great benefits.
Tasks
- Represent and oversee the Front Office department effectively.
- Ensure maximum guest satisfaction with your team as a host.
- Utilize feedback to enhance quality and optimize processes.
Skills
- Experience in a similar luxury hotel leadership role required.
- Fluent in German and English, French is a plus.
- Strong organization skills and a guest-oriented mindset.
Is this helpful?
- Representing the responsibility and leadership of the Front Office department
- You see yourself as a host and ensure the highest possible guest satisfaction together with your team
- An outstanding arrival and departure experience is your focus
- Guest and employee feedback is used to improve quality and optimize processes
- Close cooperation with all departments for a unique guest experience
- Introduction, coaching, and further development of Front Office employees through a hands-on mentality and committed leadership
Your profile
- Leadership experience from a similar position in luxury hospitality
- Commercial or hospitality basic training
- Graduation from a hotel management school is an advantage
- Confident handling of MS Office and front office systems
- Fluent in German and English, French skills are an advantage
- Organizational talent and highly guest-oriented
We offer
- A motivated & dynamic team
- Many opportunities for internal development & paid further training
- Communal meals and affordable prices in the staff restaurant
- Work clothing and its cleaning
- Employee sports
- Special rates for overnight stays in the Swiss Deluxe Hotels
- Regular team events
