Product Manager - edu-ID (100% - all identities and backgrounds)

Do you believe that products should make a real difference and not just deliver features?

Do you enjoy translating complex problems into simple, meaningful solutions?

Do you understand Product Management as creating impact, not managing projects?

If this applies to you, we look forward to meeting you.

You will be part of a small, motivated team that cares about what we build and why we do it. As part of the edu-ID circle, a closely collaborating, cross-functional team of around nine engineers and product professionals, you will help shape products that build trust, support the Swiss education and research landscape, and create real impact.

Switch supports universities, research institutions, and organizations of Switzerland's critical infrastructures on their way to a secure and trustworthy digital age with around 180 employees. With innovative IT services, secure infrastructures, competent consulting, and networking of relevant professional communities, we help our customers effectively and efficiently utilize the opportunities of digitalization.

As a Product Manager, you take responsibility for the vision and direction of your product. You work closely with your team and stakeholders to ensure we do the right things for the right reasons. You connect strategy with everyday decisions and help translate ideas into effective outcomes.

We are not looking for someone who manages tickets or coordinates tasks.

We are looking for someone who is curious, collaborative, and motivated by meaning and impact. Someone who believes that good products start with understanding, clarity, and care.

If value is more important to you than volume, trust is built by delivery, and outcomes speak louder than outputs, this could be the right place for you.

Come and help us shape the future of digital identity in the Swiss education and research environment.

Do you believe that products should make a real difference and not just deliver features?

Product Manager - edu-ID (100% - all identities and backgrounds)

• Responsibility for the vision, strategy, and success of edu-ID, the national digital identity for education and research in Switzerland.
• Translating user insights, data, and technology into a clear direction that brings real added value to students, researchers, and institutions.
• Leading a capable, cross-functional team; defining problems worth solving and ensuring solutions are valuable, usable, feasible, and sustainably viable.
• Shaping the product roadmap based on impact and learning, considering user needs, technical possibilities, and financial sustainability.
• Translating strategy into business models and measurable results, including pricing, adoption, and budget priorities.
• Representing edu-ID in the Swiss education and research ecosystem and building strong partnerships with universities, institutions, and authorities.
• 5+ years of experience with end-to-end responsibility for digital, customer-oriented products.
• Proven experience leading empowered product teams with measurable results.
• Strong financial and strategic understanding to connect product decisions with business outcomes and sustainability.
• Ability to translate complex requirements into clear, coherent product strategies with real added value.
• Excellent German skills (spoken and written) and good English skills for organization-wide collaboration.
• Nice to have:
• Experience with digital identity, SaaS platforms, or federated ecosystems.
• Familiarity with the public sector or higher education environment in Switzerland.
• Understanding of platform economy and multi-stakeholder environments.
• Thinks in outcomes, not outputs.
• Works well in complex environments where influence and clarity are more important than control.
• Believes that empowered teams build the best products.
• Motivated by meaning, learning, and measurable impact.
• Enjoys staying close to the community, including regular on-site appointments (20–30%) in Switzerland.
• Switch is a non-profit foundation connecting education, research, and innovation in Switzerland.
• Our services like edu-ID are central digital infrastructures for universities and research institutions.
• We believe in trust, openness, and collaboration and care about people as much as technology.
• You will be part of a diverse, purpose-driven team where learning and development are part of everyday work.
• We offer flexibility: personal responsibility, room for design, and opportunities to truly make an impact.
• An attractive work model with flexible working hours, home office, compensation for overtime, etc.
• The corporate language is German and English, the team language is mainly English, and we offer support so that employees can reach a comfortable level in German or English.
• Offices in the heart of Zurich.

Does this sound exciting? Then learn more about what it is like to work at Switch and get an overview of the benefits.

Switch consists of people from diverse backgrounds and lifestyles. We value diversity and welcome applications from all walks of life. We do not discriminate based on gender identity, sexual orientation, ethnicity, religion, age, disability, pregnancy status, or other differences. If you have a disability, please let us know how we can improve the application process for you; we are happy to help!