AXA Versicherungen AG

LAUSANNE

Transport Claims Manager (all genders)

  • 09 July 2026
  • 100%
  • LAUSANNE

Job summary

Join AXA in Lausanne to shape your future with us! Experience innovative insurance solutions and a supportive work culture.

Tasks

  • Manage claims in Transport and Goods liability.
  • Analyze cases, verify coverage and payment accuracy.
  • Collaborate with various internal departments.

Skills

  • Experience in insurance or transport; bilingual in English and German is a plus.
  • Strong organizational skills and adaptability.
  • Excellent communication and negotiation abilities.

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About the job

50%, Lausanne / Smart Working Shape your future with us! In the Property & Casualty sector, you offer our private and professional clients more freedom through innovative products, impeccable quality services, and simple digital processes. We offer our clients a wide range of standard and individual insurances, legal protection solutions, as well as financial products in the credit and surety fields. What awaits you Claims management in the Transporters and Goods Liability branches Analysis of files, determination of coverage, liability, verification of estimates, expert mandates, verification of supporting documents, payment Oral and written contact with policyholders, injured parties, distribution, experts, and third parties Close collaboration with various internal departments Proactive and "Customer first" oriented management What you bring Autonomy, good organisational skills and openness to change Negotiation and service skills Team spirit and collaboration Excellent communication skills by phone and in writing Experience in the Insurance and/or transport sector Good knowledge of handling Transport, Property or General Liability files is a plus Good knowledge of English and German is a plus Proficiency in IT tools (MS Office) What we offer We are convinced that satisfied employees achieve better performance. That is why we offer salary supplements that provide tangible benefits beyond the ordinary. Flexibility and freedom: Smart Working (flexible work model), annual working time, five weeks’ holiday (six weeks from age 50), two additional weeks’ holiday every five years, possibility to buy up to ten additional holiday days per year Work-life balance: family-friendly meeting times, 22 weeks maternity leave, eight weeks paternity leave, subsidies for childcare, company family allowances, leave days for caring for relatives or in difficult personal situations Pension and insurance: an attractive pension fund offering extended supplementary benefits and savings options, and up to 30% discount on insurance products Flexible benefits: AXA Shareplan (employee participation), CHF 500 per year on the Swibeco benefits platform, discounted lunch or Lunch Card, Smart Working allowance of CHF 200 per year Mobility: reimbursement of half-fare travelcard, Reka-Pay up to CHF 1000 per year (20% discount), fleet discounts, free electric charging station, AXA bikes to borrow The right work balance: free health check-ups, annual health weeks, various physical activity offers (online and on-site), massage offers, rest rooms, Employee Care, online health portal, various seminars and events on health prevention and mental health Development: three days for individual training, wide range of learning and development opportunities, free coaching, financial participation in continuing education, promotion of internal mobility, talent development offers, seminars for over 55s (AXA Horizon), engagement in communities on various topics, participation in innovative projects (Innoday, AXA Hackathon, UnConference), two days dedicated to volunteer missions (environmental and social) Your future workplace Chemin de Primerose, Lausanne, Switzerland Send your application! Do you have questions or need help? Feel free to contact Pascal Hennard by email at pascal.hennard@axa.ch / by phone at +41 58 215 38 16. More information about the application process is available here. Diversity and inclusion are core values at AXA Open-mindedness, tolerance, respect for what differentiates us as well as what unites us are essential characteristics of collaboration at AXA Switzerland. We aim to promote equal opportunities and remove barriers in the recruitment process. If you need assistance or individual adaptations due to a disability, neurodivergence and/or a health issue, you can contact the Recruiting team at any time: hr.recruitinggd@axa.ch. Learn more About AXA At AXA, we believe that everyone has the potential to actively contribute to shaping the future. Our goal is to create a dynamic, encouraging and progressive work environment that stimulates and inspires you. With a culture marked by peer collaboration, trust and diversity. With our modern working conditions, we want to take into account the needs of our employees and help you develop your strengths, take responsibility and engage within your team for new ideas. You will thus be able to grow personally and help shape the world of tomorrow with us, protecting what really matters. Would you like to learn more about AXA as an employer and immerse yourself in our work environment? Then you are in the right place on our Careers page. Video We look forward to your application! For administrative and data protection reasons, only complete application files (CV, certificates, etc.) sent using the online application link will be considered. We do not accept recruitment agency applications for this position.

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