Clerk / Specialist Payment Transactions Competence Center (a) 80 - 100%
Berner Kantonalbank AG (BEKB | BCBE)
Bern-Liebefeld
Key information
- Publication date:12 December 2025
- Workload:80 – 100%
- Place of work:Bern-Liebefeld
Job summary
Join BEKB as a Payment Processing Specialist, where innovation thrives. Collaborate in a supportive environment to enhance banking services.
Tasks
- Clarify payment orders directly with customers via phone.
- Engage in diverse consulting activities in fraud prevention.
- Collaborate across teams in all payment areas as needed.
Skills
- Team-oriented with a flexible approach and attention to detail.
- Fluent in German and French, with strong communication skills.
- Commercial training or relevant experience, ideally in banking.
Is this helpful?
We are constantly developing new ideas to improve ourselves and our services. Our specialists are the driving forces in this process.
Does this environment appeal to you? Then you are the perfect fit for this exciting position as Clerk/Specialist Payment Transactions Competence Center, where you will take your team to the next level and help shape BEKB decisively. Let your ideas grow with us, together we offer more than banking.
How you enthusiastically
- You clarify payment orders by phone and directly with customers
- You perform versatile advisory activities in the area of fraud prevention and payment transactions
- You work cross-team in all payment transaction areas as needed
- You provide written and oral information to our financial coaches
- You work in an agile team with the goal of continuous improvement
What you bring
- You are a team-oriented, flexible, and open personality combined with an exact way of working
- You actively question internal processes and help shape them
- You enjoy contact with our customers in German and French
- You have a native language of German or French with excellent knowledge of the other language (German or French)
- You have a commercial basic education or corresponding professional experience, preferably in the banking sector
We are committed to you!
- Support for your individual development needs, both in time and financially
- Flexible working arrangements (part-time, job sharing, home office, annual working hours)
- Between 25 – 30 vacation days per year
- Sustainable compensation: no individual bonuses, but profit sharing for all employees
- How we interact: informal culture - open – personal – team-oriented
Lena Rijkeboer
HR Recruiting Partner
Your BEKB
For pioneers, bridge builders, and future shapers: The BEKB Group has a lot to offer you as an employer – far more than banking. In the Bern/Solothurn region, we advise and support private and corporate clients with innovative financial services. The needs of our customers are always the focus of our daily work. With our IT subsidiary aity AG, we create the right technical conditions for this.
The well-being of our employees is close to our hearts. We promote young and experienced talents in their development, advocate for individual and flexible working arrangements, and pave the way for our employees for training and career opportunities . Our open and positive corporate culture is at the forefront. Trust, commitment, and sustainability are firmly anchored with us; diversity , collaboration, and humor are part of our DNA.