Marketing & Supply Chain Support Specialist (m/f/d)

Marketing & Supply Chain Support Specialist (m/f/d)

• Full-time

Company Description

As a global market leader in crop protection, we help farmers face these threats and ensure enough safe, nutritious, and affordable food for all - by promoting the minimization of land use and other agricultural inputs.

Syngenta Crop Protection ensures the protection of plants from sowing to harvest. From sowing to harvest, crops must be protected from weeds, insects, and diseases as well as from droughts, floods, heat, and cold.

The headquarters of Syngenta Crop Protection is located in Switzerland.

Did you know that Syngenta has the Friendly Working Space certificate?

Health Promotion Switzerland recognizes Syngenta's commitment to the health and well-being of its employees and awards all Swiss locations with the "Friendly Work Space" label. At Syngenta, the health and well-being of employees are the key to business success. Read more about it here: https://friendlyworkspace.ch/de/das-label/das-sind-die-label-friendly-work-space-betriebe

Job location: 4332 Stein AG, Switzerland

Job Description

In this position, you will be responsible for both marketing support (50%) and operational supply chain and customer service (50%).

• Customer service (approx. 50%):
• Phone / email handling of customer inquiries
• Consultation & order processing
• Support of the marketing and sales department in various tasks (50%):
• Care & further development of sales software for the field service
• Vendor management and general admin tasks including support in invoicing
• Planning, design, and implementation of internal & external (customer) events, event management
• Planning and support in the implementation of print measures
• Planning and implementation of process optimization as well as management of the sales software CropExpert, including database maintenance in cooperation with IT, software providers, and field service

Qualifications

• Experience in customer service, ideally as an interface between field service and external software support
• Good SAP knowledge is desirable
• Agronomic and agricultural basic knowledge and interest in crop protection / agricultural topics in practice is an advantage
• Good knowledge in IT customer support / data analysis
• Experience with process optimization & complaint management for software applications
• Very good German and English skills,
• French skills are particularly advantageous
• Experience in organizing and conducting events
• Excellent organizational and cross-departmental communication skills
• Independent, structured, and individual work

Additional Information

What we offer:

• Valuable work in an international environment
• Flexible working arrangements, open culture, diverse workforce
• Contribution to food security -> #bringingplantpotentialtolife
• Open, pleasant working atmosphere
• Mutual respect and collaboration at eye level
• Exclusive employee discounts and benefits
• Hybrid working model

Do you feel addressed? We look forward to your complete online application including CV, cover letter, diplomas, motivation letter, and certificates.

Syngenta is an equal opportunity employer and does not discriminate in recruitment, hiring, training, promotion, or other employment practices on the basis of race, color, religion, sex, national origin, age, sexual orientation, marital status, veteran status, disability, or any other legally protected status.