Customer Advisor in the Contact Center (f/m) 80-100%

About the job

Schwarz und Wyss - our favorite colors since 1899. Simple. Elegant. Straightforward. As an employer, however, we are refreshingly colorful, diverse, and varied. And sometimes quite different than you might think. Like here in the job advertisement. Because who actually says that women are simply included in male texts? Since we want even more women power at BKB, we simply turn the tables and write in the female form. Men? Of course, they are still welcome. Would you like to learn more about who we are and how we tick? Gladly.

Your new job

• As the first point of contact on the phone or in digital channels, motivate, support, and advise our customers
• Inspire our customers with our excellent products and services and refer them to other specialist departments
• Keep a cool head when dealing with challenging issues
• Arrange appointments and proactively support campaigns

What we benefit from

• Your previous experience in a contact center or in personal customer contact
• Confident German and fluent Italian language skills
• Enjoyment in advising and selling
• Joy in contact with people, a sense of humor, patience, and enthusiasm

How you benefit

• Exciting opportunities for design within the group – either at the tradition-conscious BKB or the young, cheeky subsidiary Bank Cler
• A cheerful, wonderfully uncomplicated team spirit
• Flexible working hours in shifts between Monday and Friday, 8 a.m. to 6 p.m., and working from home
• Expect a comprehensive employment package from us? You are right, here are the details and many other benefits

Any questions?

Gladly! If it’s about professional matters, Ivonne Eng looks forward to your call at 061 266 34 81. For all other questions about BKB, Nadja Hirzler is happy to assist you.

P.S. Because we are looking for a "customer expert" and not a copywriter, you can save yourself the motivation letter. Instead, we look forward to you answering our short questions in the application tool. Thank you!