Principal Delivery Manager

Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses.

If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.

The Role

As Principal Delivery Manager, you take end-to-end responsibility for the successful delivery of demanding, client-focused projects at Zühlke – from the proposal phase through planning to implementation. You act as the central point of contact for clients and internal stakeholders, make independent decisions, and assume full accountability for the project outcomes. This role is suited for experienced delivery professionals with a strong leadership mindset who confidently manage large, complex software platform projects – especially in the insurance sector and in fixed-delivery constellations (contract work).

How You Make an Impact

• End-to-end responsibility for technology and software platform projects, with a focus on the insurance industry

• Management of scope, timelines, budget, and quality in fixed-delivery projects (contract work) including contract and risk management

• Development and maintenance of roadmaps across multiple project phases and stakeholder levels

• Leadership and alignment of cross-functional teams; alignment between business and tech stakeholders at decision-making level

• Independent client communication, including escalation management and expectation management at C-level/senior stakeholder level

• Consistent application of agile methods (Scrum, SAFe) and active further development of delivery practices within the team

• Leading proposal and delivery planning activities, including effort estimation and contract design

• Demonstrating a strong leadership mindset: setting direction, making decisions, taking responsibility for delivery outcomes

What Matters to Us

• Several years of experience in delivering large software or technology platform projects, including proven project management experience in the insurance sector

• Experience in fixed-delivery environments / contract work, including contract and scope management

• Solid experience in stakeholder management and roadmapping at a strategic level

• Sound, practical understanding of agile methods (e.g. Scrum, SAFe)

• A strong leadership mindset with genuine end-to-end ownership – you set the direction, decide, and stand by the project results

• Excellent communication and negotiation skills in dealing with diverse stakeholders, including senior/C-level

• Structured, independent working style

• University degree (Bachelor or higher), ideally in a technical or business administration field

• Project management or agile certifications are an advantage

• Native-level German (C1) and very good English skills

What We Offer

• Work-Life Blend: We promote a balanced connection between professional and personal needs through flexible working hours, the possibility of home office, and a modern, trust-based working environment.

• Profit Sharing: In addition to your annual salary, you can benefit from a profit-sharing scheme based on the company’s success in the previous year.

• Global and Diverse Zühlke Community: Experience a unique, positive, and inclusive corporate culture where colleagues collaborate, learn from each other, and exchange ideas. This happens, among other things, at our local team camps, year-end celebrations, and other local events.

• Support for Your Development: The continuous development of our employees is a central concern for us. Therefore, we invest specifically in your professional and personal growth and support you in building the skills you need to create sustainable value for our clients and your own career today and in the future.

If you feel you don't meet all the requirements, we are still happy to get to know you, learn more about your ambitions and ideas and look forward to receiving your application!

We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status.