Operations Dispatcher SNZ 144

The Directorate for Security, Environment and Energy is committed to safety, protection and assistance, environmental protection, sustainable energy supply, and is responsible for building permit procedures as well as for the Bern Zoo. Protection and Rescue Bern unites the professional and militia fire brigade of the city of Bern, the Bern emergency service, and the civil protection organization Bern plus. It operates the emergency call centers 118 and 144. The prevention and intervention areas of Protection and Rescue Bern provide the best possible safety and protection around the clock - in the federal city, the Bern agglomeration, and the canton.

• Ensuring the smooth processing of emergency medical calls 144 as well as the alerting and dispatching of emergency services and partner organizations
• Coordination of emergency medical rescue and transport operations of the emergency services in the operational area
• Organization, coordination, and leadership of operations in the operational area
• Technical support for emergency services, partner organizations, and first or rapid responders
• Documentation of the measures initiated

• Diploma in Emergency Medical Technician HF or Transport EMT EFZ and willingness to undergo internal additional training as Operations Dispatcher 144
• Solid expertise in the functioning of regional emergency services and partner organizations
• Willingness to work shifts
• Good IT user skills and solid knowledge of French or willingness to acquire it (additional languages are an advantage)
• Contact and communication skills, resilience, holistic thinking and acting