Case Manager (60 %)
Stadt Winterthur
Winterthur
Key information
- Publication date:04 August 2025
- Workload:60%
- Contract type:Permanent position
- Place of work:Winterthur
Job summary
Join our team as a Case Management Officer (60%) in Winterthur.
Tasks
- Assist clients with various inquiries and direct them appropriately.
- Claim social insurance benefits like family allowances and more.
- Manage electronic client files and issue support confirmations.
Skills
- Commercial training with social insurance education required.
- Strong German language skills are a must.
- Proficient in MS Office and ideally KLIB.
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Case Manager (60 %)
The social services support residents of our city with economic and social problems. Do you want to actively support our social workers and take on responsible tasks in case management? We are looking for reinforcement for our case management team in the main department of asylum starting from October 1, 2025, or by arrangement for the following tasks:Your Tasks
- Answer various written and telephone inquiries from clients and forward them to the right places
- Claim social insurance benefits such as family allowances, additional benefits, etc.
- Independently issue support confirmations to clients and third parties
- Work related to the annual entitlement review (revision)
- Manage data and documents in the electronic client file (KLIB)
Your Profile
- Commercial training, with further education in the field of social insurance
- Several years of professional experience in the area of statutory social assistance
- Fluent in German
- Good user knowledge of MS Office and ideally KLIB
- Committed, team-oriented personality with a service-oriented mindset and actions
What We Offer
- An open, motivated, and committed team
- Exciting, meaningful, and responsible activities at the pulse of life
- Wide range of internal training for personal and professional development
- Mobile working (home office) possible
- Central location in the heart of Winterthur
- Further benefits can be found on our website..
Contact
Your questions regarding the position will be gladly answered by Sandra Basler, Head of Administration Case Management, phone 052 267 56 38. Want to know more? https://stadt.winterthur.ch/sozialediensteWe look forward to your online application.
