F&B Operations Manager (m/f)

• Management and supervision of the entire catering and coordination of the restaurant rooms, bar and Spycher including banquets and events
• Operational management and leadership of the restaurant rooms
• Contact person for kitchen and service
• Operational coordination with the Chefs de Service, Chef de Bar and the head chef
• Employee scheduling and training of service staff
• Compliance with the specified business philosophy, team rules and employee ABC
• Compliance with employee policies regarding working hours, days off, holidays and public holidays
• Employee recruitment
• Creating daily plans with station assignments
• Training and education of apprentices and interns
• Ensuring order and cleanliness of the catering areas
• Training and control for careful handling of work materials
• Assistance in organizing and conducting banquets and seminars
• Active guest care from reception, consultation, support to personal farewell of guests
• Leadership of employees including annual appraisal interviews as well as interim status assessments and feedback discussions – demanding and promoting
• Living and integrating a sense of togetherness and cooperative collaboration among departments and within the own department
• Professional control of workflows, control and living uniform service standards and processes
• Ensuring the flow of information to the CdS and employees
• Updating the service guide, work descriptions and standards
• Careful introduction of new employees
• Active promotion of employee further training
• Personal further training

You have

• Completed vocational training in the field of catering EFZ or graduation from a recognized hotel management school

• Several years of professional experience in a comparable position in upscale hotel/restaurant industry

• Sound knowledge in the areas of half board, à la carte, bar, banquet and event catering

• Excellent product knowledge regarding wines, spirits and beverages in general

• Experience in planning and implementing banquets and events

• Native German speaker and very good oral language skills in French as well as in English

You are

• Well-groomed and confident appearance with excellent manners
• Confident appearance in guest contact and a host with passion
• Resilience, stress resistance and decisiveness – even under high workload and complex processes
• Independent and solution-oriented work with a high quality standard
• Passion for upscale gastronomy and willingness to pitch in as a role model in daily business

• Year-round employment in a family environment
• Promotion of your professional and personal qualifications through internal and external training
• Full-time and various part-time models with flexible working hours with continuous service     also for career changers
• Use of the Solbad, sports pool and fitness center at certain times
• Massages and care treatments for your health at advantageous conditions
• Special conditions at the sister hotel Beatus in Merligen-Thunersee
• Super special prices at all Private Selection Hotels
• Special prices for family overnight stays
• Special conditions on daily or seasonal rentals at the sports store Frautschi Sport
• Discounts in various shops in the region with the yourgstaad card
• Possibility of accommodation in our staff house and meals in the staff restaurant