Head of Internal Sales

About the job

Workplace: Deitingen
Workload: 80–100 %
Start date: Immediately or by arrangement

Megasol Energie AG is one of the leading Swiss manufacturers of innovative solar modules and building-integrated photovoltaic solutions. At our headquarters in Deitingen, we combine development, production, sales and logistics under one roof.

We are looking for a person to lead our internal sales department who not only takes responsibility but actively demands it. You ensure that quotations, orders, scheduling and international shipments are processed quickly, reliably and scalably. At the same time, you consistently develop your department organisationally and digitally.

This position is aimed at people who set high standards for their own performance, enjoy shaping things and do not leave results to chance.

Your responsibilities

You lead the internal sales department professionally, personally and organisationally and are responsible for the performance, quality and reliability of your department. At the same time, you are an integral part of the operational day-to-day business, actively working in the team daily and taking responsibility in critical cases, bottlenecks and escalations. This way, you know the processes first-hand, identify weaknesses early and consistently develop your team.

This includes in particular:

• Overall responsibility for internal sales, scheduling as well as order and quotation management
• Continuous operational involvement in quotations, orders, scheduling and customer enquiries
• Ensuring fast, correct and binding order processing
• Leading the team based on clear goals, responsibilities and measurable performance standards
• Targeted development of employees into a professionally strong and self-responsible team
• Coordination of national and international shipments including complete shipping, export and customs clearance documents
• Leading the introduction of the new ERP system and ensuring its consistent application within the department
• Digitalisation and optimisation of processes with measurable improvements in quality, speed and transparency
• Establishing clear deputies as well as an effective leadership and control system
• Consistent review of whether agreed processes are implemented, adhered to and permanently anchored

How we measure your success

We are not looking for someone who merely presents new concepts. What matters is what works measurably better in day-to-day business.

You are successful if:

• Quotations and orders are processed quickly, correctly and bindingly
• Customers always receive reliable information about dates and order status
• Responsibilities and processes within the department are clearly regulated
• Shipments at home and abroad are handled completely and without avoidable delays
• Error rates, queries and manual duplicate work decrease measurably
• The new ERP system is understood, accepted and consistently used by your team
• Introduced processes are not only documented but lived and controlled in everyday life
• Your team works efficiently, structured and solution-oriented even with a high volume of orders

What you bring with you

• Several years of experience in a comparable leadership role in internal sales, order management, customer service or scheduling
• Proven success in leading and developing teams
• Very good understanding of end-to-end order, logistics and customer processes
• Experience with international shipments as well as export and customs clearance documents
• Practical experience in the introduction or further development of an ERP system
• Strong digital competence and the ability to identify and implement automation potential
• Entrepreneurial thinking as well as high standards for quality, speed and reliability
• Consistency in implementation: You address deviations, make decisions and ensure compliance
• Strength in analysis without getting lost in theoretical concepts
• Clear, direct and respectful communication – even in demanding situations

Languages

German is mandatory. Additionally, you are proficient in at least one of the following three languages:

• English
• French
• Italian

What to expect at Megasol

• A key position with direct influence on customer satisfaction, delivery capability and company growth
• High scope for design and short decision-making paths
• The opportunity to sustainably shape structures, systems and ways of working
• A technologically leading and rapidly expanding Swiss company
• A demanding environment where initiative and measurable improvements are expressly desired
• Much personal responsibility as well as attractive professional and personal development opportunities
• A meaningful activity in a company that is actively driving the energy transition forward with innovative products

Is this role right for you?

If you only want to manage existing processes, this is not the right position for you.

If, on the other hand, you want to lead a department, make performance visible, consistently improve processes and take a central organisational unit to the next level, we want to get to know you.

Send us your complete application documents and show us with concrete examples:

• What measurable improvement have you achieved in a previous organisation?
• Which process have you successfully digitalised or automated?
• How do you ensure that agreed standards are permanently adhered to in day-to-day business?

We look forward to personalities who not only talk about change but implement it demonstrably.

Megasol Energie AG

Please note that we only consider electronic applications. Documents sent by post will not be returned for administrative reasons.

Note for recruitment agencies:
We prefer direct applications. Unsolicited application documents from recruitment agencies will not be recognised as a placement order without prior written agreement.