Product Manager Service (m/f/d)

At Endress+Hauser, progress happens through collaboration. Whether it is innovation and implementation of new technologies in the team, cooperation in the development of new devices, or strengthening important relationships with various global industries: Our work is based on building trusting relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general.

What is the role about?

You develop and manage service concepts in the product development process and accompany new service offerings until market maturity. With technical know-how and international collaboration, you strengthen spare parts management and continuously optimize processes and tools.

What tasks will you take on?

• You are responsible in the product development process for the development and definition of service concepts for the entire product portfolio.
• You define and coordinate new service offerings, support 3rd-level support, and drive operational service management.
• You maintain sales master data in S4/Hana and manage the digital spare parts finder tool.
• You work closely with international sister companies and ensure a uniform understanding of service.
• You contribute your know-how to spare parts management, accompany the introduction of new service products, and participate in the further development of the pricing strategy.
• You drive process improvements and actively engage in the continuous optimization of our service tools.

What do we expect from you? 

• You have a technical basic education with advanced electrical engineering knowledge – complemented by further training as a technician HF or technical sales specialist.
• You know the product development process and bring experience in classical or agile project management – IPMA Level D is a plus.
• You quickly grasp complex contexts, think networked, and act structured even under high pace.
• You communicate clearly in German and English (at least B1/B2) and navigate confidently in SAP.
• You convince with commitment, assertiveness, and sensitivity – with style, team spirit, and enthusiasm.

What can you expect from us?

• We are a family-run, committed company with a sustainable vision.
• We promote lifelong learning with diverse training and further education opportunities, internal knowledge transfer, and e-learning.
• We support work-life balance with flexible working hours.
• We offer support for sustainable mobility solutions such as public transport.
• We support family-friendly policies, including childcare places and childcare services during holidays.

How to apply?

To apply, please upload your documents on our career page. Applications sent to us by email cannot be considered due to data protection reasons.

Agencies, personnel service providers, or similar companies are kindly asked to refrain from unsolicited submission of profiles and inquiries about possible cooperation. Currently, we do not work with external service providers for this position. All unsolicited applications from service providers will not be considered and will be deleted without further review. We thank you for your understanding.