Receptionist 80%

• With your warm hospitality and professional demeanor, you ensure that our guests feel welcome and comfortable from the very first second of their stay.
• You ensure a smooth and relaxed check-in and check-out, making the stay completely pleasant and stress-free for our guests.
• As a competent contact person, you handle guest inquiries and complaints with empathy and confident problem-solving. You always find the right balance between empathy and efficiency. Finally, you oversee the lost and found area and ensure that all lost items are recovered.
• You ensure smooth operation at the cash register and sell tickets, vouchers, and shop items with friendliness and competence. Your careful cash management ensures that all transactions are processed correctly.
• You provide our guests with comprehensive advice on our diverse thermal spa offerings and coordinate spa appointments in the absence of the spa reception. You are the guide to their wellness experience and always strive to make their time at FORTYSEVEN a highlight.
• Your warm and professional manner will delight your guests.

What we wish from you

• Ideally, you have experience in a similar position and have already worked in upscale hospitality or the wellness sector
• You should be familiar with the processes at a reception or in daily direct customer contact
• You master the German language at a high level, both spoken and written, and have good oral and written English skills. Knowledge of additional foreign languages is an advantage.
• Ideally, you are familiar with our cash/access system TAC

How you should be as a receptionist

• You are characterized by your independence, motivation, and reliability and are a team player through and through
• Since you are in direct contact with guests, it is important that you are a cheerful and service-oriented person. The well-being of our guests is your top priority, and you enjoy fulfilling their wishes. You will be the face of FORTYSEVEN
• You don’t mind working in shifts, on weekends, or holidays, but you enjoy at least one free weekend per month
• For these tasks, it is important that you have good physical fitness and are used to being on your feet all day. Also keep in mind that we always have warm temperatures and the humidity in a thermal spa can be quite high – you should like that

Your benefits

• Work in a modern work environment and actively contribute
• Benefit from attractive and above-average social security benefits and comprehensive perks
• Generous cost participation in training and further education
• Use discounts with various partners, such as wholesalers, car dealerships, pharmacies, as well as our membership at Benefit@work
• Enjoy free entry to the Wellness-Therme FORTYSEVEN
• You receive a 50% discount all year round on all FORTYSEVEN massages and treatments
• Water, coffee/tea & fruit are available to you free of charge at any time
• You can always arrive by car; a parking space is available to you (for a fee)

Your contact person

Larissa Weis

HR Recruiting Partner / HR Administrator

Phone: +41 56 269 54 10