Customer Advisor Agency Lenzerheide

Job summary

Join the dynamic team at Agentur Lenzerheide as a Kundenbetreuer*in! Enjoy a supportive work environment with great benefits.

Tasks

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100%, Lenzerheide

What to expect

Comprehensive advice and support for new and existing customers in the private customer segment
Active sales of insurance solutions (basic and supplementary insurance) including targeted new customer acquisition
Sustainable expansion of the customer portfolio through cross- and upselling as well as customer retention
Needs-based development and presentation of individual offers
Planning and implementation of sales measures for market development and customer acquisition
Maintenance, expansion and long-term retention of the customer portfolio as well as proactive cancellation prevention
Competent and service-oriented response to customer enquiries regarding policies, benefits and billing
Fluent and audience-appropriate communication in German across all contact channels (telephone, e-mail, personal contact, counter service)
Representation at events, campaigns and marketing activities
Independent handling of general commercial, administrative tasks as well as ensuring agency operations

What you bring

Completed commercial basic training or equivalent qualification or higher professional education
Certification as an insurance intermediary (VBV) or willingness to obtain this promptly
Experience in the insurance sector or sales is an advantage
Strong enjoyment of customer contact as well as a high service and customer orientation
Entrepreneurial thinking and acting
Confident handling of MS Office as well as a structured and efficient working method
Friendly, well-groomed appearance as well as good communication skills and negotiation ability
Very good German skills in spoken and written form; knowledge of Italian is an advantage