ICT Supporter (m/f)
Tegometall International Sales GmbH
Lengwil
Key information
- Publication date:19 August 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Lengwil
Job summary
Tegometall, a Swiss company with 50 years in retail construction, is seeking IT support.
Tasks
- Provide first- and second-level support for hardware and software issues.
- Manage and maintain workplace systems, including Windows and printers.
- Assist with IT projects and ensure compliance with security policies.
Skills
- Completed IT education and experience in IT support preferred.
- Excellent knowledge of Microsoft operating systems and networking.
- Strong customer orientation and ability to work under pressure.
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50 years of experience in shopfitting
Tegometall is a modern and European-oriented corporate group headquartered in Switzerland. We produce high-quality steel shelving systems at several locations in Germany and abroad. The main production sites are Krauchenwies and Sauldorf. Our customer base from retail and trading groups benefits from our unique expertise in shopfitting and warehouse technology with continuously adapted development to growing market needs.Your tasks:
- First and second level support for hardware and software issues (by phone, email, on-site or remote)
- Support and maintenance of workstation systems (Windows), printers, mobile devices and peripherals
- User management in Active Directory, Microsoft 365 and other central systems
- Installation, configuration and updating of workstations and software
- Support with network and server issues in cooperation with the system administrator
- Maintenance of IT documentation and ticket processing in a helpdesk system
- Support in IT projects (e.g. rollouts, migrations, security initiatives)
- Conducting training and user support for new systems or applications
- Participation in compliance with IT security policies
Your profile:
- Completed training in the field of computer science (e.g. EFZ computer scientist or equivalent qualification)
- Professional experience in IT support or system environment is an advantage
- Very good knowledge of Microsoft operating systems (Windows 10/11), Microsoft 365 and network technologies
- Experience with IT service management tools (e.g. ticketing systems)
- Solution-oriented and structured working
- Strong service and customer orientation
- Strong communication skills and ability to work in a team
- Resilience and flexibility in hectic situations
- Good German and English skills, spoken and written
- Willingness to travel to various locations
Our offer:
- Careful onboarding in a motivated team
- Family-friendly corporate culture with flat hierarchies
- Unlimited perspectives and responsible tasks
- Fresh fruit offered twice a week
Attractive employment conditions, varied and exciting activities in an international company where people are at the center – both as customers and employees – await you!
Interested?
Committed employees with a sense of responsibility, goal-oriented action, team spirit and flexible thinking are welcome. We look forward to your meaningful application.
Grow with us and gain new strengths!
