SPS Switzerland AG
Bern
Yesterday
Specialist Data and Process Management 50% (gn)
- 20 March 2026
- 50%
- Permanent position
- Bern
Job summary
SPS connects the physical and digital worlds, offering innovative services. Join a dynamic team that values digital transformation and Swiss quality.
Tasks
- Manage and maintain customer data for mailings effectively.
- Act as a liaison between IT, operations, and clients for technical needs.
- Ensure quality control of printed materials meets client standards.
Skills
- Completed training in IT or media technology; relevant experience required.
- Strong data preparation skills and digital environment experience.
- Excellent German language skills, additional languages a plus.
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About the job
WE CONNECT THE PHYSICAL AND THE DIGITAL WORLD
SPS is a leading outsourcing provider for Business Process Services, innovative services in intelligent data management, and the hybrid working world. Swiss quality, combined with global presence, deep industry knowledge, and the latest technologies, make SPS a reliable partner for the transformation of companies.
With holistic end-to-end solutions, SPS supports companies in making their business processes more efficient, agile, and future-oriented. Over 8,500 employees and specialized partners serve customers in more than 20 countries – with a focus on the banking, insurance, and healthcare sectors.
YOUR TASKS
- Preparation and maintenance of customer data for mailings (data management), including gathering customer needs, creating requirement catalogs, as well as
- Mediation between IT, operational areas, and customers (e.g., multi-page invoices with QR code, definition of white lines)
- Contact person for IT questions (2nd level support) as well as for technical processes in the lettershop
- Quality control of printed materials and mailings while adhering to the customer's CI/CD guidelines (e.g., company fonts, colors like postal yellow)
- Support and coordination of system changes on the customer side
- Collaboration with internal teams
- General support in daily business (e.g., creation of form letters)
- Support in process documentation and its adjustment, especially in the areas of building security, physical security, and within the scope of ISO audits
YOUR PROFILE
- Completed training in IT or media technology or a comparable qualification
- Experience in data preparation as well as in the digital environment
- Basic knowledge in IT support or a strong affinity for technical processes
- Experience in creating and maintaining process documentation
- Careful, structured, and independent working style as well as pronounced teamwork skills
- Flexibility and willingness to independently solve minor technical problems
- Very good German skills in spoken and written form, additional languages are an advantage
- Clean criminal record and debt collection register extract
YOUR BENEFITS
- A future-oriented employer driving the digitalization of the Swiss economy
- A dynamic environment in a Swiss company with global structures
- Central workplace in Bern
- Participation in Reka checks as well as health care/fitness subscription
- Subsidies for public transport subscriptions and free Business Half-Fare Card subscription
- Attractive employee discounts for many brands and products
