Senior Customer Service Employee 100%

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Profond is one of the largest independent pension funds in Switzerland with around 90,000 insured persons, assets under management of more than 16 billion francs, and 110 employees at two locations.

Are you looking for an opportunity to actively apply your pension fund knowledge in a forward-looking company and gradually prepare yourself for a leadership role? Then we are looking for you!

We need reinforcement and therefore have the following position to fill immediately

Senior Customer Service Employee 100%

Your area of responsibility:

• Support and management of our affiliated companies throughout the calendar year – from the beginning of the year to the year-end closing
• Active support of the team leader in professional and organizational leadership tasks; prospective assumption of the deputy function
• Responsible co-design and further development of customer-oriented, efficient processes
• Participation in projects and system adjustments, including testing and implementation of new procedures
• Ensuring an inspiring customer experience through competent, solution-oriented advice and proactive action

You can look forward to:

• A responsible and meaningful position
• An environment that promotes initiative, customer orientation, and skills development
• Collaboration in a committed team that enjoys excellent service and sustainable solutions

This is what distinguishes you:

• Completed further education in the pension fund sector (FA level)
• At least 5 years of practical experience in a pension fund
• Native German speaker, good knowledge of Italian; English or French is an advantage
• Enjoyment of customer contact and the ability to inspire customers
• Interest in legal issues and a flair for numbers
• IT affinity and enjoyment of process-oriented tasks
• Responsible personality who likes to think along, contribute, and take responsibility

Further information about these positions as well as the necessary information about the application process can be found on our website. A visit is definitely worth it! We look forward to getting to know you.

Our modern office directly at Zurich station offers optimal accessibility, while our flex-work culture gives you the freedom to work mobile and flexibly. Interested?

By clicking the apply button, you start the online process. We look forward to reviewing your complete application documents.