Fachhochschule Nordwestschweiz FHNW
Windisch
Employee* Central Information Office ZSB
- 07 August 2026
- 100%
- Permanent position
- Windisch
Job summary
Join the Pädagogische Hochschule FHNW as a ZSB team member! This role offers a dynamic work environment with flexible conditions.
Tasks
- Provide initial advice and triage inquiries from students.
- Collaborate with interfaces and assist in info events across education.
- Manage admin tasks and maintain the student web portal.
Skills
- Commercial education or equivalent, preferably in education.
- Strong communication and flexibility in service orientation.
- Proficient with digital tools and adaptable to new systems.
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About the job
Knowledge. Skills. Shaping the Future. Together for strong teachers, speech therapists, special educators, school principals
Employee* Central Information Office ZSB
University of Education FHNW, Study and Teaching Services
Your tasks:
As an employee* of the Central Information Office of the PH Study Advisory Service (ZSB), you are the contact person for prospective students and students.
Your duties include:
- Providing competent initial information and triaging enquiries
- Maintaining and collaborating with interfaces
- Participating in information events (entire educational region of Northwestern Switzerland)
- Taking on overarching administrative tasks for the ZSB
- Managing and maintaining the web portal for students
Your profile:
You are open, communicative, flexible and service-oriented with a good sense for different personalities.
Additionally, you bring the following:
- Commercial vocational training or equivalent education – ideally experience in the education sector
- Enjoyment of structured, precise work
- Confident use of digital tools and willingness to familiarise yourself with new systems
- Team spirit, flexibility and resilience – also during intense phases with high advisory and enquiry volumes
- Willingness to occasionally work evenings or weekends as part of events
Our attractive employment conditions include high flexibility regarding working hours and location. At the university, a culture of dialogue and transparent communication is cultivated in collaboration, characterised by appreciation and trust. We consider scope for design and action as important resources for innovation. Furthermore, the diversity and differences of employees and students are embraced as strengths of the university.
Will you soon be part of our team? We look forward to receiving your application by 23.08.2026.
www.fhnw.ch/de/ph
www.fhnw.ch/de/ph
