Social Worker Intake (80 - 100 %)

18 August 2026
80 – 100%
Permanent position
Winterthur

Job summary

Join our team at the Central Contact Point for Social Assistance. This is a unique opportunity to make a positive impact in a dynamic work environment.

Tasks

Examine eligibility for economic social assistance (asylum).
Provide personal and financial assistance per social law regulations.
Guide clients towards self-sufficiency and independence.

Skills

FH degree in Social Work and a commercial training background.
Experience in statutory social aid and social insurance knowledge.
Ability to manage urgent situations and maintain oversight.

Is this helpful?

About the job

Every situation is different. Therefore, careful clarification, a clear assessment, and prompt support are crucial. At the Central Contact Point, we are the first point of contact for people with concerns in the areas of (asylum) social assistance. The core of our work is eligibility assessment: we provide guidance, take on new cases, and thus clarify the basis for further action. Do you feel addressed? Then become part of our team from 1 November 2026 or by arrangement.

Your Tasks

Assessment of entitlement to economic (asylum) social assistance
Provision of personal and economic assistance in accordance with the Social Assistance Act and the Asylum Care Ordinance
Advice and promotion of clients’ independence
Drafting applications and decisions as well as record keeping and general administration
Assertion of claims against social insurance and other third parties

Your Profile

University of Applied Sciences degree in Social Work, complemented by commercial training
Initial practical experience in statutory social assistance as well as broad social insurance knowledge
Experience in dealing with demanding and rapidly changing situations as well as the ability to assess urgencies, respond promptly, and maintain an overview
Enjoyment of an independent and flexible working style within a team
Foreign language skills are an advantage

What We Offer

Extensive competencies and thus efficient decision-making processes in the assessment of social assistance claims and in short-term case management
Various exchange platforms and further training for personal and professional development
A strong network of internal and external specialist agencies as valuable support
A responsible and varied role in a professional, dynamic environment
Further benefits can be found on our website.

Contact

Your questions about the position will be gladly answered by Alexandra Baer, Head of Department Central Contact Point, telephone 052 267 41 08.
Learn more? https://stadt.winterthur.ch/soziales

We look forward to receiving your online application.