Front Office Trainee 100% (m/f/d)
Hotel Schweizerhof Bern AG
Bern
Key information
- Publication date:26 January 2026
- Workload:100%
- Place of work:Bern
Job summary
Hotel Schweizerhof Bern & Spa, with over 165 years of history, is the city's most traditional hotel. Join us for an inspiring work environment and great benefits!
Tasks
- Provide general guest support and assistance daily.
- Manage check-in and check-out processes efficiently.
- Coordinate guest stays and handle room reservations.
Skills
- Currently enrolled in a Swiss hospitality school.
- Fluent in German and English; French is a plus.
- Strong organizational skills and team-oriented approach.
Is this helpful?
With its more than 165-year history, the Hotel Schweizerhof Bern & Spa is the most traditional hotel in the city. As a member of the Bürgenstock Collection, our hotel impresses with excellent service and first-class service offerings for guests from all over the world.
Our corporate culture is characterized by a flat hierarchy, collegial cooperation, and a healthy dose of humor as well as passion.
We are convinced that only satisfied employees can inspire our guests - that is why we offer a work environment that motivates, inspires, and encourages top performance.
We are proud to have officially received the "Great Place To Work ® Switzerland" award. This certification is based on the evaluations of our employees, who perceive our workplace culture as excellent. Hotel Schweizerhof Bern & Spa Great Place To Work® Switzerland.
Are you ready to create excellent guest experiences with us and learn and develop a lot in the process? Then you are exactly right with us!
We look forward to your application for the open position as
Front Office Trainee 100% (m/f/d)
Your daily work
- General guest care
- Check-in / Check-out
- Coordination with guests and organization of the stay
- Acceptance of room reservations, creation of offers and confirmations
- Entry of definitive room reservations in Opera and organization of the stay
- Management of the Front Office email inbox
- Filing and management of correspondence
- Acceptance of table reservations for the F&B outlets
- Acceptance of room service orders
- Irregular night duty
What we wish from you
- Currently enrolled as a student at a Swiss hotel management school
- Very good German and English skills, additional French skills are an advantage.
- Independent, structured, and reliable way of working, even in a dynamic environment.
- Organizational strength and team orientation, combined with joy in working with people
- Flexibility: Willingness to work across departments if necessary or to respond flexibly to changed work requirements.
- Technical affinity: Confident handling of MS Office and ideally experience with hotel software such as Opera or Protel.
Our benefits
- Generous discounts for hotel stays at the Bürgenstock Collection and member hotels of the Swiss Deluxe Hotels group as well as Leading Hotels of the World
- Benefits platform for employees with permanent discounts in various stores
- Regular events for employees (summer party, Christmas aperitif, and birthday dinner)
- Support for professional training and development
- A complimentary hotel night for you and your companion
We look forward to your application and for questions Isabelle is happy to assist you by phone at 031 326 80 88 or by email.
Contact person
Isabelle Spörri, Human Resources Assistant
isabelle.spoerri@schweizerhofbern.com / +41 31 326 80 88
Hotel Schweizerhof Bern AG, Bahnhofplatz 11, CH-3001 Bern
