Product Manager Software

Graphax AG, headquartered in Spreitenbach with nine branches in German-speaking and Western Switzerland, employs around 190 people. Due to a wide range of services and thanks to our team of experts, we are one of the leading providers of innovative technologies in the areas of Enterprise Content Management, printer park management, and complete solutions for digital and paper-based document workflows in the B2B market. Our services include comprehensive packages consisting of consulting, hardware and software solutions, services, as well as support and maintenance.

We are looking for a dedicated and motivated individual for our location in Spreitenbach.

Your Tasks:

The Product Manager "Smart Workplace Solutions Software" takes on the strategic and operational overall responsibility for the software portfolio in the area of Smart Workplace Solutions – with a particular focus on print management and capturing solutions.

• Active design and continuous development of the product range, taking into account the assortment strategy set by management.
• Identification of market potentials and conducting market and competitive analyses to detect trends and customer needs early.
• Successful market introduction of new products and services through close coordination with suppliers, business partners, and internal interfaces such as sales, marketing, and support.
• Definition and implementation of product positioning, target groups, and differentiating features compared to the competition.
• Development and implementation of pricing strategies for the managed portfolio in collaboration with relevant departments.
• Creation of sales documents, product documentation, and sales aids, as well as conducting internal and external training and workshops.
• Support for sales and business consulting in the preparation of complex offers and the marketing of new and existing solutions.
• Building and maintaining relationships with business partners and suppliers, including negotiating terms and back-to-back agreements.
• Budgeting, analyzing sales statistics, and monitoring the profitability of the managed portfolio.
• Escalation management with suppliers in case of product issues, service questions, or delivery bottlenecks to ensure a timely and sustainable solution.
• Planning and executing marketing and communication measures (e.g., success stories, specialist articles, product PR, sales promotions).
• Ensuring the maintenance and updating of product data in internal systems (e.g., ERP, product configurator).

Your Profile:

• Higher technical education or relevant professional experience
• Several years of experience in product management or related fields
• Very good knowledge in the area of print management or capturing solutions
• Very good knowledge in cloud, network, and interface technologies
• Experience with NAV 2017 & Dynamics 365 CRM
• Good understanding of software architecture and topology
• Organizational talent with a hands-on mentality
• Long-term thinking for sustainable product strategies
• Conceptual, process-oriented thinking and acting
• German as a native language, English and French are an advantage

We Offer You:

• A versatile role with great scope for design
• Modern working environment with flexible working models
• Attractive employment conditions with good social benefits
• Opportunities for further education for personal and professional development
• Location with good transport connections
• A collegial working environment in a successful Swiss SME