Working Student Technical Support AutoScout24 (m|f|d) | 40% | Zurich or Fribourg | Hybrid Work

Company Description

Welcome to SMG!

SMG Swiss Marketplace Group AG simplifies life with innovative digital solutions and has been transforming entire industries since its founding in 2021 – born from the merger of Scout24 Switzerland and TX Markets. We operate in the areas of real estate, automotive, general marketplaces, as well as finance & insurance and live our values: Better Together, Aim High, and Act Responsibly.

Job Description

Your Mission 💡

Do you want to gain more experience in support starting November/December 2025 and love cars? This opportunity offers you an exciting entry point. 

Specifically, you will:

• Support AutoScout24 customer service with technical problems (2nd level support)
• Actively support our international product teams
• Be an important pillar for our databases and interfaces
• Reliably provide our customers with support
• Independently resolve disruptions on our platform
• Learn a lot about monitoring, data management, API, and interfaces
• Participate in technical projects of AutoScout24
• Create reports on stability, performance, and fraud

Qualifications

You bring

• Interest in a career entry (web technologies) and are a career changer or currently studying a relevant subject
• Familiarity with terms like SQL, XML, JSON, HTML, etc., and
• Interest in learning more about them
• Technical flair and good communication skills
• Strong interest in e-business and ideally an affinity for the automotive industry
• Good language skills in German and English

You are

• Customer-oriented, communicative, and enjoy working in a team
• Flexible, focused, and structured in your working style
• Systematic and goal-oriented in problem analysis
• Able to propose, develop, implement new solutions and ensure their quality
   

Additional Information

We offer you 

• Flexible working models (work-life balance is very important to us)
• Access to platforms for mental health, well-being, and counseling
• Half-fare travelcard subscription for public transport and 1st-class train travel between SMG locations in Switzerland

Recruitment Process

We believe recruitment is a two-way process: both parties get to know each other. Here is what you can expect

• Initial introductory interview
• Interview with the hiring team 

Diversity at SMG
At SMG, we value diverse perspectives and believe in the potential of every individual. We welcome applications from people with various backgrounds – even if you do not meet all the requirements. Together we develop skills, appreciate differences, and create impact.

Apply now
We look forward to your application, gladly also without a cover letter!

The hourly wage (gross) for this position is CHF 25/hour

The home base for this position is in Zurich or in Fribourg. However, you can do most of your work remotely from your home office. It does not matter where you live in Switzerland, as long as you are willing to meet your colleagues at least 1–2 times per month. 

 

#LI-Hybrid

Some preliminary information about us

SMG Swiss Marketplace Group AG is a pioneering network of online marketplaces and an innovative European digital company that simplifies people's lives with forward-looking products.

SMG Swiss Marketplace Group AG provides its customers with the best tools for their life decisions. The portfolio includes Real Estate ( ImmoScout24 , Homegate , Flatfox , alle-immobilien.ch ,  Immostreet.ch , home.ch , Publimmo , Acheter-Louer.ch , CASASOFT , IAZI ), Automotive ( AutoScout24 , MotoScout24 ), General Marketplaces ( anibis.ch , tutti.ch , Ricardo ) and Finance & Insurance ( FinanceScout24 , moneyland.ch ). 
The company was founded in November 2021 by TX Group AG, Ringier AG, Die Mobiliar, and General Atlantic.