Floor Porter (M/F/X) - Fixed-term Spring 2026

About the job

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an incomparable worldwide reputation characterized by 236 luxurious rooms and suites and one of the most refined gastronomic experiences, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide selection of delights that will satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specializing in grilled dishes unmatched in the region, and the Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible lineup of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

At Fairmont Le Montreux Palace, we believe that excellence in the smallest details makes all the difference. As a floor porter, you will play an essential role in ensuring the impeccable presentation of rooms, public spaces, and service areas of the hotel, thus offering our guests an elegant and well-maintained environment at all times.

With your sense of service and attention to perfection, you will transform every stay into a unique and special experience. If you are passionate about high-end service and want to contribute to the success of our prestigious establishment, join our team and be part of this exceptional adventure.

Summary of responsibilities:

Reporting to the Assistant General Housekeeper, the essential responsibilities and functions of the position include, but are not limited to:

• Consistently provide professional, friendly, and engaging service
• Collect dirty laundry from floors and prepare carts for external laundry pickup
• Collect all trash from floors and place/empty it into the container
• Replace all burnt-out bulbs on floors and in public areas
• Replenish small supplies, cleaning products, and cleaning equipment for the day’s operations
• Ensure the cleaning of hotel carpets
• Receive, carry up, and store all deliveries in our service area
• Vacuum/clean guest corridors on floors
• Vacuum/clean hotel lounges (meeting and banquet rooms)
• Clean public restrooms (restaurant toilets)
• Inspect exterior areas (hotel frontage, sidewalk, and green space) and ensure their cleanliness
• Empty/clean recycling bins for Nespresso capsules + golden trash bins on floors, in front of all elevators
• Clean chandeliers/sconces/all glass in public areas and on floors
• Provide shoe cleaning service to guests upon request
• Take down/put up curtains in rooms
• Exterior cleaning with a Kärcher pressure washer
• Be responsible to your superior for the tasks assigned
• Commit to the quality of your service, discretion, and perfect honesty
• Maintain a professional attitude, be smiling, and remain calm at all times
• Be flexible and cooperative under all circumstances, especially if required to work temporarily in another department
• Respect ergonomic work standards, health & safety rules, hygiene, and sanitary regulations
• Comply with department and company policies, procedures, and service standards
• Perform any other tasks as assigned

• 6 months of experience in a similar position (public area maintenance)
• Physical work capacity
• Experience in 4* or 5* hotel, an asset
• Excellent knowledge of the French language
• Knowledge of English, an asset
• Autonomous: time management, work organization, and economy of movements
• Rigor and speed of execution
• Flexibility and initiative

Physical demands of the position (include but are not limited to):

• Constant: standing and walking throughout the work period
• Frequent: lifting and carrying loads
• Frequent: kneeling, pushing, pulling, lifting
• Occasional: climbing up or down stairs and ramps

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site  https://careers.accor.com/fr/fr  will be considered.

BENEFITS

• Housing possibility depending on availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. 

Belonging:
We celebrate our differences. We support each other and are always united.​

Integrity:
We build trust through mutual respect and authenticity.​

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.​

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits:
Join our team and enjoy a range of exclusive benefits for your colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring that your hard work is rewarded with exceptional benefits.