Customer Service and Operational Purchasing Clerk (100%, temporary)

27 February 2026
100%
Permanent position
Winterthur

Job summary

Einkauf & Logistik Winterthur (ELW) focuses on efficient procurement. Join a supportive team with growth potential and a great work environment.

Tasks

Provide consultation and support to our customers.
Handle price inquiries, quotes, and complaints.
Manage purchasing orders and maintain master data.

Skills

Completed commercial or similar training required.
Experience in purchasing and customer service is a must.
Strong MS Office and ERP knowledge preferred.

Is this helpful?

About the job

Purchasing & Logistics Winterthur (ELW) is a service company in the Department of School and Sports of the City of Winterthur, whose core competence lies in the professional and efficient procurement and distribution of consumables and capital goods. Our main customers are the schools of the City of Winterthur. For our Purchasing & Logistics department, we are looking for a committed, team-oriented, and proactive personality to start immediately or by arrangement. The position is initially limited to at least six months and serves as a replacement within the team. Depending on further developments and operational needs, there is the possibility to extend the fixed-term employment relationship until the end of the year.

Your Tasks

Consulting and support of our customers

Providing price information, preparing offers, and handling complaints

Processing customer and webshop orders up to invoicing as well as creating invoice documents for cash sales

Responsibility for product groups including conducting supplier discussions and negotiations as well as assortment design, changes, promotions

Processing purchase orders, from requirements determination through deadline monitoring to invoicing

Maintaining master data and administrative handling of repair and service orders for various devices

Your Profile

Completed commercial or comparable basic training

Initial experience in purchasing and customer service

Resilient, well-organized, cost-conscious, and service-oriented personality

Good MS Office skills (Word, Excel)

ERP knowledge ("D365 BC") is an advantage

Confident German language skills in spoken and written form

What We Offer

Committed and motivated team

Ergonomically equipped workplace in Sennhof directly on the Töss with lounge, kitchen

Good accessibility by public transport and car

Contact

Your Questions about the position will be gladly answered by Claudia Glarner, Head of Operational Purchasing & Customer Service, phone +41 52 267 29 04.
Learn more? https://stadt.winterthur.ch/

We look forward to your online application.

Categories:

Bank / Economy, Back Office / Middle Office