Medical Secretary for the Orthopaedic Surgery and Traumatology Department (13331-AD-207-2026)

About the job

Administration

Medical secretary for the Orthopaedic Surgery and Traumatology Department

To complete our team within the medical secretariats of the Orthopaedic Surgery and Traumatology Department of the Musculoskeletal Department, we are offering two medical secretary positions between 80% and 100%.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Musculoskeletal Department (DAL) is one of the 13 clinical and medical-technical departments of CHUV. It includes three services in the medical-care and university sense: the Orthopaedics and Traumatology Services, Rheumatology, and Plastic and Reconstructive Hand Surgery, as well as a division of Physical Medicine and Rehabilitation, a physiotherapy service, and a chiropractic unit. It also includes specialised centres such as the Sports Medicine Centre, the Hand Centre, the Burns Centre and its Regenerative Therapy Unit, as well as the Foot Centre and the Bone Diseases Centre.

The Orthopaedic Surgery and Traumatology Service specialises in the management of all traumatic and degenerative conditions of the adult musculoskeletal system: shoulders and upper limbs, hips, knees, ankles, and feet. Its activity is primarily surgical in nature.

Mission

• You manage and follow up the administrative aspects of the patient file
• You ensure the reception and handling of telephone calls from patients, their relatives, as well as visitors and collaborators, respecting the CHUV guidelines and principles
• You ensure intra- and inter-flow collaboration within the DAL and cross-sectoral (CHUV)
• You organise Outlook calendars and the academic and scientific activities of the senior doctors of the team.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification
• You possess a medical secretary diploma, which is a real asset
• You have approximately 3 years of experience in a similar position
• You are a punctual, smiling, friendly, respectful, and polite collaborator
• You are recognised for your interpersonal skills and relational qualities
• You demonstrate empathy, active listening, and availability
• You have good knowledge of basic office tools (Microsoft Office suite)
• You are familiar with CHUV-specific tools.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of annual leave
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the Canton of Vaud
• Facilitated access to one of the 500 furnished accommodations offered in the surrounding neighbourhoods
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bicycles)
• Quality staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs Suzy Santos - Head of Medical Secretariats Unit at the Musculoskeletal Department, at 079 556 38 58.

As all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to guarantee equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.