Operations Assistant (m/f) 80% -100%

Operations Assistant (m/f) 80% -100% Kloster Dornach - Mittelland

Kloster Dornach, once the seat of the Capuchin monks in Dorneck, was a religious and pastoral center of Northwestern Switzerland for almost 350 years. Today, it is a cultural meeting place for the residents of the Basel region. The historic buildings combine a hotel, a restaurant with a large monastery garden, and the monastery church, where services and concerts are regularly held. The restaurant operation features an à la carte restaurant with around 50 seats as well as several banquet and seminar rooms for 15 to 80 guests. In summer, there is also a garden restaurant with 120 seats. The culinary signature of the head chef is inspired by traditional French cuisine, harmoniously combining its Mediterranean and classical influences. Guests can experience the hotel in the special ambiance of 30 former monastery cells. Gastronomy and hospitality, alongside an attractive cultural program, social commitment, and an active church, are one of the four main pillars of the Kloster Dornach Foundation.

Your tasks

Planning:

• Support of management in all operational and administrative tasks
• Collaboration in organizing and coordinating daily operations in various departments
• Monitoring and ensuring compliance with standards and quality requirements throughout the hotel operation
• Guest care and consultation
• Processing banquet inquiries and reservations
• Preparation of offers for banquet guests and hotel guests
• Monitoring inventory and reordering goods in cooperation with the departments
• Planning and coordination of special events
• Co-development of solutions and improvement of guest loyalty

Close cooperation with operations management

Confidentiality towards employees and external persons

• Conscientious working method in the interest of the operation
• Reporting obligation to operations management in case of discrepancies
• Staff position with leadership competence according to the assignment of operations management

Your profile:

• Completed training in gastronomy/hospitality
• First leadership experience
• High guest orientation
• Strong communication skills
• Organizational talent
• Ability to remain professional and friendly in stressful situations
• Excellent time management and the ability to set priorities to make operational processes efficient

Teamwork

What we offer you:

• Performance-based remuneration
• Varied work environment with many freedoms
• Opportunities for personal and professional development
• Modern management
• Berest Benefits, vouchers, and other perks

Do you feel addressed? Then we look forward to your application!