yellowshark
Dintikon
Sales Support Officer (m/f) 80-100%
- 25 August 2026
- 100%
- Permanent position
- CHF 75 000 - 85 000 /year
- 5606 Dintikon
About the job
Our client, an internationally operating industrial company in the field of machine tools, is looking for a committed individual to support the technical customer service. In this versatile position, the specialist takes on tasks ranging from coordinating service calls to organising travel and administrative processes. The company offers a professional working environment where responsibility, technical interest, and language skills can be purposefully applied and further developed.
- Recording, tracking, and processing of service calls in the ERP system
- Organisation of travel and appointments for field staff
- Support of administrative processes as well as covering the telephone switchboard
- Accompanying and supervising commercial trainees in customer service
- Confident handling of ERP systems and administrative processes
- High reliability as well as structured and independent working style
- Very good German skills and good French and English skills
- Strong interest in technical topics and customer communication
- Flexible working hours
- International field of activity
- Guaranteed hybrid and home office work
- Modern workplace
Responsibilities
- Coordination and handling of customer concerns in technical customer service- Recording, tracking, and processing of service calls in the ERP system
- Organisation of travel and appointments for field staff
- Support of administrative processes as well as covering the telephone switchboard
- Accompanying and supervising commercial trainees in customer service
Profile
- Completed commercial training with relevant professional experience in customer service- Confident handling of ERP systems and administrative processes
- High reliability as well as structured and independent working style
- Very good German skills and good French and English skills
- Strong interest in technical topics and customer communication
Additional Information
- Participation in external training courses- Flexible working hours
- International field of activity
- Guaranteed hybrid and home office work
- Modern workplace
