Employee Operations Centre 100% (m/f/d)

01 July 2026
100%
Permanent position
Luzern

Job summary

Join Securitas AG Luzern in an exciting security role! Enjoy a dynamic work environment with great benefits.

Tasks

Operate the 24-hour intercom system and manage emergency calls.
Control reports on duty start, location, and incidents.
Monitor security systems and handle alarm notifications.

Skills

Completed apprenticeship or equivalent, with residency in CH.
Good PC skills (Outlook, Word, Excel) and fluent German.
Reliable, flexible, and calm under pressure.

Is this helpful?

About the job

Do you like variety, enjoy working independently and are looking for a new challenge in the security industry? Then be sure to read on and send us your application.

What you can achieve:

Operation of the house telephone exchange (staffed 24 hours)
Support of the on-call centre
Controlling of pre-, start of duty, location, event and end of duty reports
Planning of short-term assignments and covering absences
Monitoring and operation of security systems
Triaging event reports from alarm and security systems
Uniform and material orders in the logistics portal as well as integration into the uniform team

What you bring:

Completed apprenticeship or equivalent training
Swiss citizen, residence permit B or C
Willingness to work in a 24-hour operation, mainly at night and on weekends
Good PC skills (Outlook, Word and Excel)
Very good German skills in spoken and written form as well as good English skills
You are a flexible, reliable and resilient personality and communicate calmly and competently even in hectic situations

What you can expect:

Workplace in the heart of the city of Lucerne
An exciting and challenging position
Independent work and high personal responsibility
A professional introduction to your new field of work
Paid internal training and further education
A secure permanent position with diverse development opportunities
Various benefits from Securitas AG Lucerne

Have we found you?

Then we look forward to receiving the following documents from you:

Cover letter
Current CV including photo
Work references and certificates/diplomas
Debt enforcement and criminal record extract (not older than 3 months)

Convinced? Apply now in just 2 minutes via WhatsApp!
https://start.whatsapp-bewerbung.ch/securitas-luzern?remote_job_id=1470