Reception Staff (m/f/d) 100%
Nomad Basel
Basel
Key information
- Publication date:05 November 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Basel
Job summary
Discover the Nomad Design & Lifestyle Hotel, a vibrant 4-star gem. Join a dynamic team and enjoy a lively work atmosphere!
Tasks
- Manage your own shift at our hotel reception independently.
- Ensure guests have a wonderful stay with excellent service.
- Handle guest requests and complaints with a solutions-oriented approach.
Skills
- Completed training in hospitality or relevant experience required.
- Passionate about hospitality with a positive attitude.
- Fluent in German and good English, additional languages a plus.
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Nomad Design & Lifestyle Hotel
Urban and unique – the 4-star Design & Lifestyle Hotel features 65 rooms, the eponymous Eatery & Bar with boulevard, and two meeting rooms. At Nomad, two hearts beat: one loves design, the other urban culture. Guests come from everywhere at any time of day or night. There is always something going on, and if you like boredom, you might prefer other hotels. Some would love to linger forever on the linen bed linen, others celebrate life in the Eatery with world food and signature cocktails. Cooking is not only cosmopolitan but also so that the wanderlust finds its home at Nomad.
To complement our team, we are looking for a Reception Staff (m/f/d) at 100% capacity starting January 1, 2026, or by arrangement.
Your tasks
- Independently managing your own shift at our hotel reception
- Whether at check-in, check-out, or everything in between that makes the guest's stay wonderful; you ensure an excellent first, middle, and last impression
- Solution-oriented and service-conscious handling of guest requests and complaints
- Competent management of telephone and email correspondence
- Smooth communication with other departments, because the "Guest Journey" is important to you and you ensure all interfaces work
What you bring with you
- Completed training in hospitality or comparable, or experience at the reception; ideally, you already have experience with the PMS Mews
- You are a host with heart and have a passion for hospitality, which also shows in stressful situations
- Positive and motivated personality
- Very good German skills, good English skills; additional languages are an advantage
What you will find with us
- A fresh corporate culture that makes you want to be part of it
- Room for your own ideas and their implementation
- 50% discount on F&B consumption in our establishments
- We gift you your work shoes annually worth CHF 200.00
- Special conditions in our in-house shops
- Discounts with selected partners (e.g., Tarzan, Vito, etc.)
All employees of the Krafft Group also enjoy the following benefits .
How you can enrich us
Have we sparked your interest? Do you want to become part of the unique Krafft family? Then we should get to know each other! Apply directly or send us your complete application by email to hr@krafftgruppe.ch. Please include your cover letter and resume with your application or surprise us with a video of yourself. We look forward to hearing from you!