Customer Support Employee (m/f/d) 80-100%
VAUDOISE ASSURANCES HOLDING SA
Dübendorf, ZH
Key information
- Publication date:21 January 2026
- Workload:80 – 100%
- Place of work:Dübendorf, ZH
Job summary
Vaudoise is a leading Swiss insurer and a forward-thinking employer. Join us for a supportive work environment with great benefits.
Tasks
- Create quotes and process insurance applications in non-life sectors.
- Support our insurance brokers and advisors with expertise.
- Manage customer contacts via phone and assist in administration.
Skills
- Completed insurance training with VBV; federal diploma is a plus.
- Strong self-reliance and independent work skills.
- Fluent German; French and English are advantageous.
Is this helpful?
Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further
To strengthen our team in the Broker & Partner German-speaking Switzerland department based in Dübendorf (near Stettbach S-Bahn station) and to provide our customers with high-quality services, we are looking for a customer support employee in the private customer and corporate sector without BVG.
These diverse tasks await you:
- You create quotes and process insurance applications in the non-life sectors, especially in the corporate sector.
- You professionally support and assist our insurance brokers and broker supervisors.
- You have direct contact with brokers and customers by phone.
- You support customer support in the professional area in all non-life sectors.
- You take care of portfolio management, renewals, and the processing of restructurings.
- You take on tasks in premium accounting and correspondence.
- You assist in the preparation of cooperation agreements and take on administrative as well as marketing tasks.
- You actively participate in projects.
This is what sets you apart:
- Independent and self-reliant work are among your key strengths.
- You have completed training in the insurance industry and the VBV including the life module; a federal specialist certificate is an advantage.
- Your German is stylistically confident in spoken and written form.
- French and English are an advantage.
- You work independently, flexibly, and are both sales- and customer-oriented.
If you also have good manners, are a team player, are looking for a varied activity, and keep an overview even in challenging situations thanks to your structured way of working, then you are the right person for us!
We offer you:
- A pleasant working environment in a cooperative company that has been voted best employer several times.
- Numerous social benefits, including flexibility in work organization and attractive employee discounts.
- One day of home office per week.
- Support for your development and further training.
- A work environment where your well-being comes first.
We look forward to receiving your complete application documents electronically (with CV, cover letter, copies of work certificates and diplomas).