Customer Service Employee 80–100%

About the job

Customer Service Employee 80–100%

As a direct contact person for all matters relating to orders, you hold a key position between DIWISA, regional sales managers, and our customers. You face the daily challenge of advising, receiving, and processing various orders. Do you enjoy working flexibly, in a structured and solution-oriented manner, even in hectic times? Nothing easily unsettles you? Then we are looking for you.

Our "We-culture" thrives on team spirit, innovation, and the joy of shared success. With us, you can develop creatively and work independently on projects that make a difference.

YOUR TASKS

• Administrative handling of order processing
• Telephone advice to our customers from all over Switzerland
• Interface function to trade marketing and sales
• Implementation and support of promotions with the field service

WHAT YOU BRING

• Completed vocational training
• Availability to work on the two fixed working days (Mon & Tue, Wed during holiday cover)
• Experience in administrative areas, IT skills
• Enjoyment in dealing with people and customer-oriented behaviour
• Enthusiasm for beverages and spirits
• Precise and efficient working style
• Very good German skills, French and Italian are an advantage

Take your chance with us: Our diverse brand portfolio includes national and international brands. We offer you numerous opportunities to further develop your personal expertise. As a customer service employee, you will support the existing customer service team immediately. Your workplace is in Willisau, Canton of Lucerne.