SIX Group AG
Zurich
Yesterday
Working Student Customer Support 40-60%
- 03 February 2026
- 40 – 60%
- Zurich
Job summary
Join SIX, a leader in financial market transformation, in Zurich. Gain valuable experience in a supportive work environment with flexible home office options.
Tasks
- Revise and update the support knowledge base regularly.
- Compile monthly support statistics and KPIs efficiently.
- Assist in streamlining team workflows and administrative tasks.
Skills
- Current Bachelor or Master student in Business or IT.
- Strong analytical and conceptual thinking skills required.
- Fluency in German and English, both spoken and written.
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About the job
SIX drives the transformation of the financial markets forward.
What sets us apart drives us forward: Between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value smart minds and inspire them to grow with their ideas. Come and shape the future of the financial markets with us.
Working Student Customer Support 40-60%
Zurich |Home office possible | Reference 7644
Would you like to gain your first professional experience alongside your studies and make an important contribution to the quality of the Swiss financial center? Are you a technology-affine organizational talent with pronounced conceptual skills? Then we look forward to hearing from you! You are responsible for revising and updating our knowledge database, compiling monthly statistics and evaluations, and supporting the team in optimizing workflows.
As a modern, dynamic, and innovative company, we offer a variety of opportunities to develop your potential in the exciting world of technology and finance. We support you in your career entry, invest in your development and the expansion of your personal skills. As a "Working Student," you are part of our NextGen Community and part of a network of committed career starters.
These are your tasks
- Preparation of monthly support statistics (KPIs and FTE forecast).
- Revision, maintenance, and ongoing updating of the support knowledge database in Confluence and SharePoint.
- Participation in recurring meetings and corresponding follow-up (support EPICs, process organization and documentation).
- Support the team in various matters with a focus on optimizing workflows.
- Assumption of administrative tasks such as planning office days, managing planned and unplanned absences, and carrying out monthly ticket billing.
What you bring
- Current studies (Bachelor or Master) in business or computer science
- Technology affinity and interest in digital payment methods
- Very good analytical and conceptual skills, service orientation, networked thinking as well as flexibility and precise working style
- Enjoy working in a team
- Very good German and English skills, spoken and written
If you have any questions, visit our FAQ page or contact Janine Reichling at the number +41 58 399 42 99.
For this vacancy, we only consider direct applications.
Diversity is important to us, so we welcome applications regardless of personal background.
